Joan Nichols
Knoxville,Tennessee
Summary
Caring Mental Health Counselor with over 2 year of post-graduate experience providing wide variety of individual, group and familial counseling techniques and intervention strategies. Proficient in preparing and maintaining detailed treatment records and reports. Strong background in treating clients with crisis, trauma, domestic violence, sexual dysfunction and substance abuse issues.
Overview
5
5
years of professional experience
Work History
Therapist
Sonder Behavioral Health
11.2023 - Current
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
- Improved client satisfaction by providing tailored therapy sessions and incorporating variety of therapeutic techniques.
- Enhanced quality of care for clients by continuously updating knowledge on evidence-based practices and attending professional development workshops.
- Maintained detailed and accurate case notes, ensuring proper documentation for insurance reimbursement purposes.
- Offered flexible appointment options to accommodate clients'' schedules, improving accessibility to therapeutic services.
Corporate Recruiter
Hueman
05.2023 - Current
- Enhanced candidate pool by implementing advanced sourcing techniques and utilizing various recruitment channels.
- Streamlined hiring process by collaborating with department managers to develop accurate job descriptions and requirements.
- Reduced time-to-fill for open positions by establishing efficient interview scheduling procedures.
- Improved candidate experience through timely communication, providing feedback, and maintaining transparency throughout hiring process.
- Increased offer acceptance rate by conducting thorough pre-screening interviews and effectively selling company culture and benefits.
- Maintained up-to-date knowledge of recruiting trends, ensuring competitive practices in talent acquisition efforts.
Therapist
Tennessee Wellness Center
10.2021 - 05.2023
- Managed caseload of 7-12 clients
- Co-Facilitated/Facilitated 3 therapeutic process groups and 3-5 psychoeducational groups, for adult clients with substance abuse and mental health issues
- Conducted Biopsychosocial assessments
- Utilized crisis management techniques to deescalate situations that arise in treatment program
- Interacted with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment
- Referred clients to other specialists, institutions, or support services as necessary.
- Improved patient outcomes by implementing evidence-based therapeutic techniques and interventions.
- Enhanced client well-being through personalized treatment plans tailored to individual needs and goals.
- Built strong rapport with clients, fostering trust and open communication for effective therapy sessions.
Primary Therapist
Journey Pure
05.2021 - 10.2021
- Managed a caseload of 10 clients
- Co-Facilitated/Facilitated 3 therapeutic process groups and 6 psychoeducation groups, for adult clients with substance abuse and mental health issues
- Utilized crisis management techniques to deescalate situations that arise in a residential program
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT).
- Enhanced patient progress by collaborating with multidisciplinary teams, including psychiatrists, social workers, and case managers.
- Developed strong therapeutic alliances with clients, fostering trust and open communication to facilitate effective treatment.
Mental Health Counseling Intern
Journey Pure
08.2020 - 05.2021
- Managed a caseload of 5-7 clients under the supervision of the Clinical Director
- Co-Facilitated 3 therapeutic process groups and Facilitated 6 psychoeducation groups, for adult clients with substance abuse and mental health issues
- Utilized crisis management techniques to deescalate situations that arise in a residential program
- Guided clients in effective therapeutic exercises integrated from Cognitive Behavior Therapy and Dialectical Behavior Therapy (DBT)
- Encouraged patients to discuss experiences in group and individual settings.
- Supported clients in overcoming personal challenges by employing evidence-based therapeutic techniques.
Mental Health Counseling Intern
Family Justice Center
01.2019 - 10.2019
- Managed caseload of 7-10 clients
- Conducted weekly individual and play therapy counseling sessions with adult and children clients
- Co-facilitated children's play therapy group for children exposed to domestic violence
- Developed treatment plans, case notes, and diagnostic summaries
- Participated in weekly team meetings to discuss and collaborate on client's progress
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments.
Education
Master of Science - Clinical Mental Health Counseling
University Of Tennessee
Knoxville, Tennessee05.2021
Bachelor of Science - Psychology
Mississippi State University
Starkville, Mississippi05.2018
High School Diploma -
Northwest Ranking High School
Flowood, Mississippi05.2014
License
Licensed Professional Counselor (T) - 01/2023-01/2027
Timeline
Therapist
Sonder Behavioral Health
11.2023 - Current
Corporate Recruiter
Hueman
05.2023 - Current
Therapist
Tennessee Wellness Center
10.2021 - 05.2023
Primary Therapist
Journey Pure
05.2021 - 10.2021
Mental Health Counseling Intern
Journey Pure
08.2020 - 05.2021
Mental Health Counseling Intern
Family Justice Center
01.2019 - 10.2019
Master of Science - Clinical Mental Health Counseling
University Of Tennessee
Bachelor of Science - Psychology
Mississippi State University
High School Diploma -
Northwest Ranking High School