Ljirak Preljvukaj
Bronx
Summary
Dynamic manager with a proven track record at Lina AirBnb, excelling in financial analysis and customer service. Spearheaded initiatives that enhanced customer satisfaction and streamlined operations, while effectively managing budgets. Adept at project management, I foster team development and drive performance to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Manager
Lina airBnB
02.2021 - Current
- Provided leadership during times of organizational change or crisis situations.
- Assigned work and monitored performance of project personnel.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Oversaw daily operations, maintaining efficiency and quality standards.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Financial Analyst Intern
Ua Builders Group
04.2018 - 12.2020
- Researched new accounting principles, regulations, and best practices.
- Assisted in preparing financial statements, reports and forecasts for senior management review.
- Assisted with developing projections related to cash flow, working capital needs.
- Provided support with the development of long-term business plans and strategies.
- Prepared presentations summarizing key findings from financial analyses.
- Collaborated with other departments to ensure accuracy of financial reporting.
- Organized database by entering and verifying information.
- Attended meetings and conference calls where key leaders were present.
- Reviewed costs, expenses and revenues associated with construction projects.
- Analyzed budgets and implemented action plans to rectify issues.
Education
Some College (No Degree) - Accounting And Finance
Lehman College
Bronx, NYSkills
- Financial analysis
- Microsoft Excel
- Regulatory compliance
- Data entry
- Customer service
- Project management
Languages
English
Professional
Serbian
Professional
Albanian
Professional
Timeline
Manager
Lina airBnB
02.2021 - Current
Financial Analyst Intern
Ua Builders Group
04.2018 - 12.2020
Some College (No Degree) - Accounting And Finance
Lehman College
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