Lisa K. Adams

16yr experience as Medical Receptionist, Greeting patients and guests, Check in/out patients, collect co-payment, answer multi line phone, take messages, data entry, fax, copy medical records, in and out going mail, filing, paging system, keep up with office supplies.

• 2yrs experience as Pediatric Nurse Assistant Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Maintained patient stability by checking vital signs and weight.
• Provided activities of daily living by assisting with serving meals, ambulating, turning and positioning patients.
• Followed directions of licensed nurses to administer medications and treatments.
• Documented patient information and care activities in electronic health record.
• Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
• Maintained stringent hygiene standards of unit with disinfection and consistent restock of all supplies

• 4yrs experience as Medical Receptionist Completed clerical duties and tasks for clinic administration.
• Managed multi-line phone system and pleasantly greeted patients.
• Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
• Helped patients complete necessary medical forms and documentation.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Adhered to strict HIPAA guidelines to protect patient privacy.
• Transcribed phone messages and relayed to appropriate personnel.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.
• Organized and maintained patient chart filing system to promote quick data finding for staff.
• Registered and verified patient records before triage with most up-to-date information.
• Obtained payments from patients and scanned identification and insurance cards.
• Performed various administrative tasks by filing, copying and faxing documents.
• Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
• Completed administrative patient intakes with case histories, insurance information and mandated forms.
• Managed office bookkeeping with insurance billing and patient payments.
• Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.