L. Kelley Futch
Brentwood,TN
Summary
Organized and reliable professional with proven success in managing priorities effectively. Demonstrates a strong commitment to team goals through a willingness to take on additional responsibilities. Detail-oriented with exceptional organizational skills, capable of handling multiple projects simultaneously with high accuracy.
Overview
26
26
years of professional experience
Work History
Physical Therapist Assistant
NOLO ORTHO
Nolensville, Tennessee
12.2023 - 04.2025
- Treated patients to relieve pain, develop or restore function and maintain maximum performance.
- Provided emotional support to help motivate patients throughout rehabilitation process.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
- Educated patients and family members about proper exercise techniques, safety measures, and injury prevention strategies.
Assistant Store Manager
Restore Hyper Wellness
Nashville, Tennessee
04.2022 - 02.2023
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Prepared staff work schedules and assigned team members to specific duties.
- Handled scheduling for store shifts to achieve adequate staffing.
Vice President/ Majority Owner
Signature Fence Company
Brentwood, TN
10.2014 - 03.2020
- Oversaw budget allocations to optimize resource utilization across projects.
- Directed vendor negotiations to secure favorable terms and improve supply chain management.
- Developed and executed strategic plans to support the vision of the organization.
- Implemented process improvement procedures that resulted in cost savings across the board.
- Provided oversight of all departments in order to ensure smooth operation of daily activities.
- Monitored compliance with industry regulations and company policies to mitigate risk.
Physical Therapist Assistant
Select Specialty Hospital
Nashville, Tennessee
02.2008 - 10.2014
- Provided emotional support to help motivate patients throughout rehabilitation process.
- Educated patients and family members about proper exercise techniques, safety measures, and injury prevention strategies.
- Worked with physical therapist and other disciplines to provide adaptive equipment for improving patient function.
- Maintained accurate documentation of patient progress including notes from sessions and outcomes achieved during treatment.
- Collaborated with healthcare teams to provide holistic patient care.
Physical Therapist Assistant
STAR Physical Therapy
Franklin, TN
12.2005 - 02.2007
- Documented patient progress, treatments, and data in charts.
- Assisted in developing individualized treatment plans for each patient based on their needs.
- Educated patients and family members about proper exercise techniques, safety measures, and injury prevention strategies.
- Maintained positive interaction with facilities and clients, enhancing client relations.
- Collaborated with interdisciplinary teams to ensure effective communication and coordinated care for each patient.
- Monitored patients during treatments to ensure proper form and technique while exercising.
- Collaborated with interdisciplinary teams including physicians, nurses and social workers to coordinate care for each patient.
- Communicated with other physical therapy staff to discuss patient progress and potentially modify treatment.
Sports Director
State Games of Mississippi
Meridian, MS
02.2003 - 08.2005
- Organized sports events for local communities across Mississippi.
- Coordinated volunteer schedules and responsibilities for various sporting activities.
- Developed promotional materials to increase participation in state games.
- Managed logistics for equipment setup and teardown during events.
- Facilitated communication between teams, officials, and participants during events.
- Scheduled games in accordance with league regulations.
- Developed strategies for increasing participation rates in various sports programs.
Physical Therapist Assistant
Rush Foundation Hospital
Meridian, MS
05.1999 - 08.2005
- Worked with inpatient and outpatient caseload on a part-time and PRN basis.
Territory Manager
TECH- MED Supply, Inc
Jackson, MS
05.2000 - 11.2002
- Managed territory growth through customer relationship building and strategic planning.
- Established relationships with key customers, vendors, and distributors in the area.
- Developed solid connections with customers to promote products.
- Resolved customer complaints promptly and professionally.
- Established clear communication channels with team members to ensure alignment of sales objectives.
Education
Associate of Applied Science - Physical Therapy Assistant
Meridian Community College
Meridian, MS05-1999
Bachelor of Science - Exercise Physiology
Mississippi University For Women
Columbus, Mississippi, MS05-1997
Skills
- Time management
- Organizational skills
- Multitasking
- Customer relationship management
- Team collaboration
- Communication
Timeline
Physical Therapist Assistant
NOLO ORTHO
12.2023 - 04.2025
Assistant Store Manager
Restore Hyper Wellness
04.2022 - 02.2023
Vice President/ Majority Owner
Signature Fence Company
10.2014 - 03.2020
Physical Therapist Assistant
Select Specialty Hospital
02.2008 - 10.2014
Physical Therapist Assistant
STAR Physical Therapy
12.2005 - 02.2007
Sports Director
State Games of Mississippi
02.2003 - 08.2005
Territory Manager
TECH- MED Supply, Inc
05.2000 - 11.2002
Physical Therapist Assistant
Rush Foundation Hospital
05.1999 - 08.2005
Associate of Applied Science - Physical Therapy Assistant
Meridian Community College
Bachelor of Science - Exercise Physiology
Mississippi University For Women