Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Lugo Cueto

CUTLER BAY,FL

Summary

Dedicated and customer-focused retail professional with extensive experience in both large stores and mall kiosks, specializing in children’s apparel, footwear, and accessories. Skilled in providing exceptional service, maintaining organized merchandise displays, and supporting daily store operations. Conversational in English and fluent in Spanish, with the ability to assist English-speaking customers while primarily serving Spanish-speaking clients. Reliable, detail-oriented, and committed to contributing to team success and delivering an outstanding shopping experience.

Overview

9
9
years of professional experience

Work History

Retail Assistant

Kind for Babies
02.2025 - 09.2025
  • Company Overview: Baby Apparel & Accessories Kiosk in Shopping Mall
  • Provided personalized service in a baby clothing and accessories kiosk, focusing on new parents and families.
  • Handled all aspects of kiosk operations: sales, restocking, organizing merchandise, and daily cash handling.
  • Built strong rapport with customers, offering tailored recommendations and encouraging repeat visits.
  • Ensured kiosk was visually appealing and welcoming to attract shoppers in a busy mall environment.
  • Baby Apparel & Accessories Kiosk in Shopping Mall

Store Associate

Pio Pio
06.2022 - 01.2025
  • Company Overview: Children’s Clothing Kiosk in Shopping Mall
  • Managed a small retail kiosk, handling customer service, sales, and operations independently during shifts.
  • Maintained customer relationships by offering personalized service in a more direct, one-on-one environment.
  • Balanced multiple responsibilities including stocking, cashiering, and engaging shoppers passing by.
  • Promoted products effectively in a competitive mall setting, increasing customer interest and repeat business.
  • Children’s Clothing Kiosk in Shopping Mall

Sales Associate

Sergent Major
01.2017 - 01.2022
  • Company Overview: Children’s Clothing, Apparel & Shoes
  • Worked in a large retail store specializing in children’s fashion and footwear.
  • Assisted a high volume of customers daily, providing product recommendations and ensuring excellent service.
  • Maintained organized displays, ensured stock availability, and supported merchandising for seasonal collections.
  • Operated cash register and handled transactions accurately while meeting sales goals.
  • Built lasting customer relationships, creating a welcoming shopping experience for returning families.
  • Children’s Clothing, Apparel & Shoes

Education

Bachelor’s degree - accounting and finance

Universidad de La Habana
01.2000

Bachelor’s Degree - Socio-Cultural Studies

Universidad de La Habana
01.2007

High School Diploma (Bachillerato) -

Ramón Emeterio Betance
01.1986

Skills

  • Customer service
  • Cash register handling
  • POS systems
  • Transaction processing
  • Stocking
  • Organizing merchandise
  • Store cleanliness
  • Time management
  • Teamwork
  • Communication
  • Flexibility
  • Adaptability
  • Sales
  • Cashiering
  • Customer support
  • Reliability
  • Punctuality
  • Customer assistance
  • Patience and empathy
  • Time management capabilities
  • Cash register operation
  • POS system operation
  • Flexible schedule availability
  • Complex Problem-solving
  • Cash handling accuracy
  • Adaptability and resilience
  • Order processing
  • Payment processing
  • Sales floor organization

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Retail Assistant

Kind for Babies
02.2025 - 09.2025

Store Associate

Pio Pio
06.2022 - 01.2025

Sales Associate

Sergent Major
01.2017 - 01.2022

Bachelor’s Degree - Socio-Cultural Studies

Universidad de La Habana

High School Diploma (Bachillerato) -

Ramón Emeterio Betance

Bachelor’s degree - accounting and finance

Universidad de La Habana

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