Neiphatarr Selassiei
Brentwood,NY
Summary
Offering strong communication friendly and organized with excellent interpersonal skills and positive, upbeat approach and organizational abilities from working retail, and eager to learn and develop this in a professional environment. I bring the ability to pick up new tasks quickly and adapt to various responsibilities efficiently. I am ready to use and develop administrative and customer service skills in a Receptionist/ Front Desk role.
Overview
2
2
years of professional experience
Work History
Fulfillment Associate
Target
10.2024 - 01.2025
- Selecting items for Order Pickup (OPU), Drive Up, and ship-from-store orders.
- Preparing and packing items for shipment, ensuring they are properly protected and labeled.
- Maintaining accurate inventory levels and locating items for orders.
- Assisting guests with order-related inquiries and providing a positive experience.
- Collaborating with other team members to meet deadlines and fulfill orders efficiently.
- Following safety guidelines and maintaining an organized workspace
- Working in a fast-paced environment and adapting to different tasks and areas within the store, including varying temperatures.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Played a key role in successful cycle counts, contributing to accurate inventory management across the fulfillment center.
Cashier/Retail Sales Associate
JCPenney
05.2024 - 07.2024
- Greeted and assisted visitors, ensuring a welcoming and professional environment, while helping them meet their needs
- Maintained organized and clean front cashier area to create professional and welcoming environment for visitors and employees.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Got cards to help boost the stores target
- Managed returns, exchanges and refunds in accordance with store policy
- Organized racks and shelves to maintain store visual appeal
- Restocked and organized merchandise in front lanes.
- Greeted and assisted visitors, ensuring a welcoming and professional environment.
- Responded to inquiries from clients and employees, providing accurate information and support.
Sales Associate
Old Navy
08.2022 - 12.2023
- Greeted and assisted visitors, ensuring a welcoming and professional environment.
- Greeted around 80+ customers daily and helped them with there concerns and issues
- Helped customers locate products and checked store system for merchandise at other sites.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Kept cash register/ front of store area clean and neat to give visitors positive first impression.
Education
High School Diploma -
Brentwood High School
New York University
New York, NY06-2030
Skills
- Teamwork and collaboration
- Attention to detail
- Friendly and courteous
- Organization skills
- Time management
- Verbal and written communication
- Professional demeanor
- Phone etiquette
- Customer service
- POS system operations
- Problem-solving
- Money handling
Timeline
Fulfillment Associate
Target
10.2024 - 01.2025
Cashier/Retail Sales Associate
JCPenney
05.2024 - 07.2024
Sales Associate
Old Navy
08.2022 - 12.2023
High School Diploma -
Brentwood High School
New York University