Ken Tse
Logistics Supervisor - Contract Logistics
Kowloon
Summary
Resourceful Logistics Supervisor with 10 years of experience in overseeing transportation operations to promote on-time delivery. Motivated to negotiate deals for the most suitable and cost-effective carrier. Focused on monitoring and reporting transportation updates to maintain customer satisfaction with prompt deliveries. Well-qualified [Job Title] proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation and handling payments.
Overview
11
11
years of professional experience
11
11
years of post-secondary education
3
3
Languages
Work History
Logistics Supervisor - Contract Logistics
Seko Logistics (Hong Kong) Limited
Hong Kong Kowloon, Kowloon
10.2013 - Current
- Working in 3PL as Contract Logistics Field – Hub Fulfillment
- As primary contact of Key Account’s (Reiss, Decathlon, Cath Kidston, Caliber etc.)
- Collaborate closely with operation to jointly achieve customer satisfaction
- Warehousing throughputs monitor and business analysis
- Ensure KPI achievement & monitor SOP compliance
- Work jointly with teammate, warehouse team, supplier and customer
- Profit and Loss control by monthly review internal KPI or accounts updates
- Handling with customer's complaint and outstanding issue
- Support team to migrate self-owned warehouse, 70000 sqft+
- Fulfillment for Store Development in Hong Kong (Store opening of Five Guys, American Eagle, Fortnum & Mason and Decathlon).
- Verified transactions, product orders and shipping dates and entered information into databases and reports
- Managed logistics budgets and forecasting to achieve cost-effective operations
- Documented shipment receiving information in excel
Education
Diploma in Management Studies, Level 4 Diploma Same as Higher-Diploma -
City University of Hong Kong
01.2012 - 04.2013
Diploma in Business Practices -
City University of Hong Kong
01.2010 - 04.2012
Diploma in Fitness Training Sports Management (SCOPE) Graduation -
City University of Hong Kong
01.2010 - 04.2012
Po Leung Ko 1984 College
01.2002 - 04.2007
Skills
Microsoft office: Good at Excel, PowerPoint and Power BI
Typing Speed: Excellent (53 wpm)
Systems used: Cargowise, ITDL, Torex… etc
Logistics Skills:
Customs Compliance
Warehouse Organization
Decision-Making
Salary
HKD 23,830 per month, 13 months guaranteed plus Bonus, HKD 23,830 to HKD 24,830
Availability
1-month notification
Timeline
Logistics Supervisor - Contract Logistics
Seko Logistics (Hong Kong) Limited
10.2013 - Current
Diploma in Management Studies, Level 4 Diploma Same as Higher-Diploma -
City University of Hong Kong
01.2012 - 04.2013
Diploma in Business Practices -
City University of Hong Kong
01.2010 - 04.2012
Diploma in Fitness Training Sports Management (SCOPE) Graduation -
City University of Hong Kong
01.2010 - 04.2012
Po Leung Ko 1984 College
01.2002 - 04.2007
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