Summary
Overview
Work History
Education
Skills
Certification
Groups
Awards
Languages
Work Availability
Quote
Accomplishments
Affiliations
Work Preference
Software
Interests
Timeline
Hi, I’m

LaCresha Guillory

Active Branch Manager/Asst. Branch Mgmt
Orange,TX
LaCresha Guillory

Summary

Manager in charge of heading and motivating staff, ensuring compliance with laws and regulations, monitoring sales, implementing safety procedures, preparing schedules, and maintaining long lasting relationships with existing, new, and business members.

In addition to applying coaching skills, using the S.M.A R .T techniques, carry the production of the best employees at my previous and current level of management.

In the role of a Acting Branch Manager my interpersonal and communication abilities play a vital part in the business day requiring professionalism to operate with a business focused attitude, be a promoter of teamwork, have flexibility, and be client focused. Open to the right development from a Company that I can become an essential team member and future leader.

Authorized to work in the US for any employer

Overview

10
years of professional experience
1
Certification
2
Languages

Work History

First Convienience Bank

Assistant Branch Manager/Active Branch Manager
07.2022 - 06.2024

Job overview

  • Follow established policies in accordance with company and management direction
  • Have accountability for personal achievement of monthly new account production
  • Sell and prepare money orders, cashiers checks, perform bank to bank wires, and generate and process certificates of deposit
  • Perform various types of loan operations and correspond with underwriting
  • Knowledge in operating a ITM(An Interactive Teller Machine)
  • Professional phone etiquette when answering or following up with clients
  • Aware of Privacy Laws, Sexual Harassment Policies, Discrimination Policies, and Theft or Takeover in the banking environment
  • Outlook, Horizon, Intranet, Acquire, ADP, MS, MS Word, Publisher, Excel, MAP, Zebra, Work, Walk, Time and Attendance, ATM Balancing, Conversance with Wells Fargo buy and sale procedure
  • Insure branch stays in compliance with all Human Resource and Operational Policies.

First National Bank Texas
Killeen, TX

Branch Supervisor
06.2018 - 07.2022

Job overview

  • Under direction from Branch Manager and Assistant Branch Manager my role as Branch Supervisor was to provide prompt service with a cheerful accepting attitude while monitoring daily transactions preformed by Branch Tellers
  • The business day involved receipt and payment of cash, and to recognize customer needs with suggestions appropriate to securing a growing relationship with the client
  • Follow established policies in accordance with bank and management direction
  • Accountability for personal achievement of monthly new account production
  • Sell and prepare money orders, cashiers checks, bank to bank wires, and certificates of deposit
  • Various types of loan operations and correspondence with underwriting
  • Knowledge in operating a ITM (An Interactive Teller Machine), Coin machine, Balance a Teller Drawer, ATM Ops, Retention Specialist
  • Outlook, Chrome, Excel, PowerPoint, Horizon, Intranet, Acquire, ADP, MS, MS Word, Publisher, Excel, MAP proficient.

First National Bank Texas

Personal Banker II
06.2017 - 06.2018

Job overview

  • Duties consist assist of reporting to the Branch Supervisor and assist in motivating staff, ensuring compliance with laws and regulations, monitoring sales, implementing safety procedures, and maintaining good customer relationships
  • Insuring that branch and individual sales goals are met.

GUILLORY HOUSE

Homemaker
08.2014 - 05.2017

Job overview

  • During the gap in my employment inherited the management of a family of 5 independently, due to cut backs
  • As Managing Director successfully completed the training required to become a Part Time 30 Personal Banker at First National Bank Texas during that time I also master drafted and carried out a financial plan, that in conclusion, afforded survival of Hurricane Harvey for my team and our venture excellency transferred from Beaumont Tx to Killeen Tx, were I began my career presently with First Convenience Bank and its affiliates.

Education

First National Bank Texas
Houston, TX

Associate's degree from Banking
12.2023

University Overview

San Jacinto College
Houston, TX

Associate of Applied Science from Finance
05.2014

University Overview

Skills

  • Employee Scheduling
  • Human Resources Knowledge
  • Bank Security Expertise
  • Vault Audits
  • Microsoft Access
  • Manage Cash Flow
  • Familiar with Account Coding
  • Staff Training
  • Recruit Well-Qualified Staff
  • Risk Management
  • Government Rules and Regulations
  • HRIS and HRMS
  • Audit Monitoring
  • Business Development
  • Audit Preparation
  • Typing and 10-Key Entry
  • Internal Controls and Reporting Systems
  • Sales Expertise
  • Financial Instrument
  • Banking
  • Teller Auditing
  • Cash Handling
  • Strong Interpersonal Skills
  • POS Inventory System Operation

Certification

Certified Bank Auditor, 06/01/22, Trained in operational audits to remain in compliance with federal standards. To train tellers and management if needed with staying in compliance of individual and dual control. Maintaining proper retention of documents for financial institutions and their automated machines.

Groups

Groups
  • NAPW, 07/01/17, Present, National Association of Professional Women motivates women to do professional things and reach their fullest potential in their career goals. We also are involved with many charitable causes.
  • VITA- Volunteer Income Tax Assistant, 01/01/23, Present, The Volunteer Income Tax Assistance (VITA) provides free tax preparation for individuals who earn up to $60,000 annually providing immediate cash to supplement living expenses, pay debt, or save money. Presently serving the location of Rc441 in Port Arthur, Texas as a Assistant Branch Manager was nominated to service the community by providing free bank services and resources. Was Direct Contact for and given title of Tax Guru directed the project merging with Catholic Charities of America the outcome gained many potential members, while providing financial literature and credit building tools for financial growth.
  • FWA- Financial Women's Association, 12/01/23, Present, FWA was established in 1956 when eight enterprising women on Wall Street met to share professional experiences and further their knowledge. Today, our non-profit organization proudly supports over 800 members worldwide and promotes the professional development and advancement of all women through education, mentorship, scholarships, networking, and alliances across the financial community.

Awards

Awards
Employee of the Month, 12/01/13, Awarded for having 100% Customer Appreciation and Promptness Star Employee of The Month, 10/01/16, Awarded Shining Star in company newsletter for exceptional customer service representative acknowledged by consumers and given to personal banker from the Corporate Office. In order to receive award customers must contact Corporate Office with compliments about the employee. The employee must have a report without occurrences. District Assistant Branch Manager, 09/01/22 Regional Employee of the Month, 05/01/22, Awarded for having the most accounts in sales. Going without an operational loss and earning highest paid incentive for the quarter. Regional Mascot Award, 10/01/23, Awarded for supporting the District and Regional management with reaching sales goals and production goals for the Regional and District Branches. Assistant Branch Manager Excellence Award, 11/01/23, Awarded for over achievement in sales of banking products that retain customer relationships. Meeting all expectations from operations and community service.

Languages

Spanish
Limited Working
Availability
See my work availability
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Available
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saturday
sunday
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Quote

Strive not to be a success, but rather to be of value.
Albert Eisenstein

Accomplishments

Accomplishments
My award winning sales skills have granted me with many incentives given by the company. Having genuine passion for the business, during this year, First National Bank Texas 2023 Year End Overview reflects that in my position as an Assistant Branch Manager, I opened a total of 295 quality accounts and secured 200 Direct Deposits. Ending with a total of 31 Auto Loans, of which 2 are funded year to date. I also assisted my district with securing and closing several funded auto loans. Performing my role as a Sales Specialist Assistant and Auto Loan, and Direct Deposit Guru made me a real team player and asset to my company.
Employee of the Month

December 2013

Awarded for having 100% Customer Appreciation and Promptness

Star Employee of The Month

October 2016

Awarded Shining Star in company newsletter for exceptional customer service representative acknowledged by consumers and given to personal banker from the Corporate Office. In order to receive award customers must contact Corporate Office with compliments about the employee. The employee must have a report without occurrences.

District Assistant Branch Manager September 2022

Regional Employee of the Month

May 2022

Awarded for having the most accounts in sales. Going without an operational loss and earning highest paid incentive for the quarter.

Regional Mascot Award

October 2023

Awarded for supporting the District and Regional management with reaching sales goals and production goals for the Regional and District Branches.

Assistant Branch Manager Excellence Award

May 2024

Awarded for over achievement in sales of banking products that retain customer relationships. Meeting all expectations from operations and community service.

Affiliations

Affiliations
  • First National Bank Texas
  • First Heroes National Bank

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Software

Western Union Money Order Generator Software

MAP

Horizon

Work

Walk

Zebra

ADP

NCR ATM System

Interests

Reading

Gardening

Quality Time with Loved Ones

Entrepreneurship

Timeline

Assistant Branch Manager/Active Branch Manager
First Convienience Bank
07.2022 - 06.2024
Branch Supervisor
First National Bank Texas
06.2018 - 07.2022
Personal Banker II
First National Bank Texas
06.2017 - 06.2018
Homemaker
GUILLORY HOUSE
08.2014 - 05.2017
First National Bank Texas
Associate's degree from Banking
San Jacinto College
Associate of Applied Science from Finance

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LaCresha GuilloryActive Branch Manager/Asst. Branch Mgmt