Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lladira Ramos

Summary

Offering friendly and professional demeanor, ready to learn and excel in dynamic restaurant environment. Brings understanding of effective table management and guest interaction, coupled with ability to quickly adapt to new tasks. Ready to use and develop communication and customer service skills in the server/restaurant industry.

Overview

3
3
years of professional experience

Work History

Server

Garcia's Mexican Resturant
12.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

The Office Bar & Grill
12.2023 - 08.2024
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Cashier

City of Pleasanton
05.2023 - 08.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Learned duties for various positions and provided backup at key times.

Customer Service Clerk

Lowes
08.2022 - 05.2023
  • Contributed to a positive work environment through effective communication and teamwork among colleagues.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Provided thorough product knowledge to assist customers in making informed decisions on purchases.
  • Kept front check out area clean and organized for efficient service.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Managed timely and effective replacement of damaged or missing products.

Education

Pre-Nursing

Texas State University
San Marcos, Tx
06-2027

Diploma -

Pleasanton High School
Pleasanton, Tx
05.2023

Skills

  • Communication
  • Teamwork
  • Responsibility
  • Problem solving skill
  • Active Listening
  • Interpersonal Skill
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Languages

Spanish
Limited Working

Timeline

Server

Garcia's Mexican Resturant
12.2024 - Current

Server

The Office Bar & Grill
12.2023 - 08.2024

Cashier

City of Pleasanton
05.2023 - 08.2023

Customer Service Clerk

Lowes
08.2022 - 05.2023

Pre-Nursing

Texas State University

Diploma -

Pleasanton High School

Similar Profiles

CREATE PROFILE