Llailin Vazquez-Roa
University of Maryland Baltimore Washington Medical Center
Jessup,MD
8
years of professional experience
Dynamic Central Sterile Processing Technician with proven expertise at the University of Maryland Baltimore Washington Medical Center. Skilled in advanced sterilization techniques and workplace safety, I excel in managing high-volume workflows, ensuring patient safety and compliance with protocols. Committed to enhancing operational efficiency and delivering exceptional service.
Work History
Central Sterile Processing Technician
2 Years 8 Months- Sterilized surgical instruments using advanced sterilization techniques and equipment.
- Maintained accurate inventory of sterile supplies to ensure availability for surgical procedures.
- Assisted in training new staff on safety protocols and processing procedures.
- Proficient in the multi-step, decontamination testing and sterilization of da Vinci surgical systems components in strict compliance with manufacture instructions for use
- Expertly assembled highly accurate case cards for diverse surgical specialties by meticulously interpreting surgeons, preference cards
- Demonstrated full technical proficiency in operating high temperature steam autoclaves and low temperature V pro
- Maintained audited ready sterilization logs for both steam and VP pro systems, accurately documenting cycle permits and load numbers
- Expertly managed high volume work flows in the decontamination department safely sorting, disassembling, and treating contaminated surgical instruments
Front Desk Receptionist
3 Years 11 Months- Managed patient check-in and appointment scheduling efficiently.
- Coordinated communication between dental staff and patients to enhance service delivery.
- Processed insurance verification and patient billing inquiries accurately.
- Maintained organized patient records in compliance with privacy regulations.
- Assisted in managing office supplies and inventory for operational efficiency.
- Trained new reception staff on office procedures and customer service protocols.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Sales Associate
1 Year 6 Months- Assisted customers in product selection and provided exceptional service to enhance shopping experience.
- Maintained organized sales floor by restocking merchandise and ensuring displays were visually appealing.
- Processed transactions accurately using point-of-sale system, minimizing errors during checkout procedures.
- Collaborated with team members to meet daily sales goals and improve overall store performance.
Education
Certified Registered Central Service Technician
High School Diploma
Skills
Workplace safety
Patient safety
Sterilization techniques
Ethics and confidentiality
Decontamination procedures
Timeline
Central Sterile Processing Technician
University of Maryland Baltimore Washington Medical Center
02.2024 - CurrentRead More
Front Desk Receptionist
Elkridge Family Dentistry
11.2020 - 10.2024Read More
Sales Associate
Burlington
06.2018 - 12.2019Read More
Anne Arundel Community College
Certified Registered Central Service Technician
Read More
Meade Senior High
High School Diploma
Read More