Efficiently addressed guest and staff requests for additional cleaning services in guest rooms and public areas, ensuring a high standard of cleanliness and prompt service.
At the heart of a guest's experience is the cleanliness of their room and bathroom. To achieve a five-star rating, every surface must be spotless, from the floors to the windows. High-touch areas like light switches, remote controls, door handles, and faucets require extra attention. Bathrooms, in particular, should feel pristine and inviting, with no trace of previous guests. Luxury hotels should aim for flawless presentation: polished mirrors, perfectly aligned towels, and sparkling tiles.
Key Focus: Use microfiber cloths for dusting, pay special attention to high-touch areas, and use eco-friendly, high-quality cleaning products.