Summary
Overview
Work History
Education
Skills
Professional Highlights
Certification
Work Preference
Accomplishments
Work Availability
Interests
Timeline
Hi, I’m

LLEW KOPKO

Abington,MA
The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr

Summary

Highly accomplished Healthcare leader with 15+ years of experience in leading complex projects across multiple diverse partners, managing cross functional teams, account management and expanding organizational growth. Proven track record of driving successful multi million-dollar initiatives, launching innovative products, and increasing profitability. Adept at developing strategies in fast paced environments, identifying business opportunities, and implementation value added solutions. Managed multiple teams in parallel which includes meeting key metrix, career development plans, and mentorship.

Overview

17
years of professional experience
1
Certification

Work History

Evolent Health

Senior Director, Implementation
01.2015 - Current

Job overview

  • Formulate and deploy business transformation strategies to increase performance, profitability, and business growth
  • Accountable for book of business in excess of $200 million in annual revenue
  • Lead strategic efforts to standardize deliverables, cross functional collaborations, and improve operational processes
  • Interface with all levels of client teams, including executive level, technical developers, and business users to successfully communicate and deliver products and services with on time delivery and no impact to client operations
  • Oversee data, SaaS configurations, and IT orientation activities, implement population health management platform as services, and collaborate with cross-functional teams to optimize project delivery
  • Product release management: detect project impacts across all business areas to identify opportunities of growth.
  • Optimized project timelines by effectively delegating tasks and prioritizing workload among team members.
  • Cultivated culture of innovation by promoting creative thinking and encouraging employees to take calculated risks in pursuit of solutions.

nThrive (formerly: MedAssets)

Program / Project Manager
01.2012 - 01.2015

Job overview

  • Maintain alignment with cross functional leaders of various divisions to ensure projects/ program continue to meet client commitments
  • Drove workflow and collaboration synergies between Advisory Consultants, Product Consultants, and Data Management to meet deliverables throughout complex program resulting in accelerated implementation of 8 products and services within 9 month engagement
  • Partnered with Revenue Cycle Services to implement standard workflow to complement defined assessment process previously established safeguarding against delays and expanding profit margins
  • Spearheaded process improvement efforts with multiple beta products by testing new avenues of implementation, providing valuable recommendations, and support business plan development resulting in 25 -33% decrease to product installation timeline.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.

Connolly Healthcare

Director of Audit Services
01.2010 - 12.2010

Job overview

  • Develop strategic partnerships with clients that will drive/ build Connolly Credit Balance Audit Division within Marketplace
  • Achieved through the signing of 2 National Payors (Coventry Health Care & Prudential)
  • Created marketing material through collaboration with Marketing VP, to educate Providers about Connolly Healthcare and its services
  • Supported process improvement efforts by testing new analytical reports, providing valuable recommendations based on data output, and support business plan development.

Cigna Health Care

Senior Implementation Manager
10.2007 - 03.2009

Job overview

  • Improved product stability and sales success by conducting client interface sessions to review parameters, data requirements, and conditions of implementation to meet business needs of various clients while achieving internal business strategies
  • Delivered customer satisfaction ratings measured through post implementation surveys
  • Achieved perfect 'High 5' accolades from clients/ brokers
  • Provide continuous service year-round to keep satisfaction rating high and maintain relations to assist in highly competitive market
  • Increased workflow proficiency within implementation team by introducing SharePoint and new filing processes
  • Promoted centralized repository for staff to access for product specific documents versus accessing 3-5 sources via various systems.

Education

University of Kentucky
Lexington, KY

Bachelor of Science from Economics

University of Kentucky
Lexington, KY

BBA from Finance

Skills

  • Start by Listening
  • Problem Solving
  • Performance OKR & KPI
  • Business Process Improvement
  • Customer Success / Partner Outcomes
  • Data / Analytic Skills
  • Communication
  • Program/ Project Management
  • Account Management and Consulting
  • Strategic Planning
  • Adaptability / Agility
  • Results Oriented
  • Collaborative Leadership
  • Culture Transformation
  • Team Management

Professional Highlights

  • Identified, architected, and managed the development of platform/ product automation leading to increased efficiencies across multiple markets and domains. Mitigated non-compliance with state regulations leading to increased partner satisfaction ratings.
  • Served as primary Account Lead collaborating with COO of health plan to evaluate their business needs related to their Population Health Management Organization to ensure successful ongoing operations, effectively transforming the client relationship to drive a multi-million-dollar contract extension.
  • Successfully managed the oversight of state HIE integration for multiple Health Plans and ACOs which included data transfer/ onboarding, configuration/ setup, testing- full end-to-end implementation.
  • Developed and managed a national audit team which successfully increased revenue by 400% in key regions and overall audit revenue recognition by 75%.
  • Managed successful expedited Utilization Management (UM) implementation for priority client, enabling benefit cost savings platform and services to be available upon transition to new Third Party Administrator (TPA) upon go-live.
  • Developed process efficiencies that reduced the overall project timeline by 33%.
  • Senior Lead, overseeing the implementation of healthcare benefits for national and regional organizations

Certification

Green Belt - Six Sigma

Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

Important To Me

Company CultureWork-life balanceCareer advancement

Accomplishments

  • Identified, developed, and executed key strategic initiatives across multiple cross functional teams resulting in significant improvements to efficiencies and increased cost savings enterprise wide
  • Spearheaded cultural transformation across integral teams through improvements with mindfulness, communication, collaboration, and partnership
  • Received the "Spirit of Collaboration" award
Availability
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morning
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Interests

Cooking

Exercise

Outdoor Recreation

Travel

Timeline

Senior Director, Implementation

Evolent Health
01.2015 - Current

Program / Project Manager

nThrive (formerly: MedAssets)
01.2012 - 01.2015

Director of Audit Services

Connolly Healthcare
01.2010 - 12.2010

Senior Implementation Manager

Cigna Health Care
10.2007 - 03.2009

University of Kentucky

Bachelor of Science from Economics

University of Kentucky

BBA from Finance
LLEW KOPKO