Llewelyn Edwards
Alexandria,VA
Summary
Compassionate Nurse Case Manager offering 5 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare. Skilled in creating and implementing processes to improve patient care and cultivate support teams. Patient-oriented Nurse with 22 years of diverse experience in direct patient care, staff supervision and department operations. Skilled at multitasking and prioritizing patient needs and daily assignments. Seasoned nursing professional offering proven clinical knowledge, natural interpersonal strengths and technical abilities. Knowledgeable about EMR charting, medication administration and interdisciplinary collaboration focused on optimizing patient care and support. Quality-focused and efficiency-driven leader. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Quality & Risk Project Specialist position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Nurse Case Manager
VHC Health
02.2023 - Current
- Educated patients and caregivers on healthcare protocols and processes.
- Served as a liaison between patients and various support services such as financial assistance programs, community resources, and mental health counseling to ensure holistic care was provided.
- Collaborated with healthcare leaders and physicians to support and offer resources in performance of duties to maintain high-quality and efficient patient care.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Promoted continuity of care by coordinating with healthcare providers, social workers, and family members in the development of discharge plans.
- Applied critical thinking skills during case reviews to identify potential risks or challenges before they escalated into larger issues.
Integrated Healthcare Case Manager
RUHS (Riverside University Health System)
08.2022 - 01.2023
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Improved client satisfaction by efficiently addressing concerns or grievances promptly.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Utilization Management Review Nurse, RN (Remote)
IEHP (Inland Empire Health Plan)
02.2022 - 08.2022
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Assessed patients to determine individual needs and develop care plans in coordination with multidisciplinary healthcare professionals.
- Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
- Increased quality of care by participating in ongoing professional development opportunities such as workshops, conferences, and online courses.
- Expedited discharge processes by coordinating with various departments for timely completion of required paperwork.
Transfer Center Coordinator / Emergency Case Manager
Riverside Regional Medical Center
01.2021 - 02.2022
- Entered data, generated reports, and produced tracking documents.
- Developed strong relationships with community partners to enhance collaboration opportunities and expand program reach.
- Increased participant satisfaction by providing exceptional customer service and promptly addressing concerns.
- Streamlined communication between staff members by establishing clear channels of communication for planning purposes.
- Coached employees through day-to-day work and complex problems.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
Community Wellness Educator
Calvert Health Medical Center
01.2020 - 03.2020
- Conducted thorough assessments of client needs through interviews, questionnaires, and observations to inform program development.
- Designed interactive learning materials to effectively communicate complex wellness concepts to diverse audiences.
- Promoted self-care practices by providing clients with personalized wellness plans and resources.
- Provided one-on-one consultations, identifying individual needs and creating tailored wellness strategies.
- Facilitated group discussions on various health topics, encouraging open dialogue and shared experiences among participants.
- Collaborated with multidisciplinary teams of healthcare professionals to provide holistic care for clients.
Emergency Clinical Nurse
Calvert Health Medical Center
08.2019 - 03.2020
- Responded to patient emergencies to provide prompt and correct intervention .
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Promoted a culture of safety by maintaining strict adherence to infection control protocols and reporting potential hazards.
- Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
- Served as a patient advocate, ensuring individual needs were met and concerns addressed promptly.
Acute Care/Emergency Care R.N.
Lynchburg General Hospital
03.2017 - 08.2019
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Assessed patient conditions promptly upon admission to determine appropriate interventions and prioritize care needs.
- Provided direct patient care, stabilized patients, and determined next course of action.
Adjunct Faculty Center College of Nursing
Lynchburg College Of Nursing
07.2018 - 12.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Clinical Nurse, Emergent Care Center
United States Air Force
01.2016 - 10.2016
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Educated patients and families to increase understanding of condition and best ways to manage.
- Collaborated with interdisciplinary teams for optimal patient outcomes and efficient care coordination.
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Utilized advanced assessment skills to identify early indications of deterioration in a patient''s condition, enabling prompt intervention when needed.
- Developed strong rapport with patients and families, promoting open communication channels for effective collaboration in treatment plans.
- Ensured accurate documentation of all patient records, contributing to improved quality assurance measures.
USAF Flight Nurse
18th Aeromedical Evacuation Squadron
01.2013 - 01.2015
- Maintained flight medicine knowledge base by attending mandatory meetings, performing chart and equipment reviews, skills labs and clinical rotations and participating in continuing education sessions for care and transport of critically ill and injured patients.
- Planned, organized and positioned equipment and supplies for use in emergency conditions before, during and after transport.
- Maintained a safe and secure environment for patients during high-stress situations such as emergency landings or turbulence.
- Performed advanced clinical interventions as needed to stabilize patients during transport, improving their chances for recovery upon arrival at receiving facilities.
- Facilitated teamwork among crew members through clear communication channels and mutual respect for individual roles and responsibilities.
- Increased team efficiency by participating in regular training exercises and maintaining up-to-date knowledge on emergency procedures and protocols.
- Promoted collaboration among medical team members through effective communication strategies during challenging cases.
- Communicated effectively with pilots and other crew members to optimize in-flight operations and patient care.
- Managed onboard inventory of medications and supplies to ensure adequate preparation for each mission.
- Exercised sound decision-making abilities when faced with complex or rapidly changing situations involving critically ill or injured patients.
- Supervised enplaning, securing and deplaning of patients and liaised between medical and operational aircrews and support personnel to facilitate multidisciplinary care.
- Utilized advanced flight nursing knowledge and skills to provide exceptional patient care in challenging environments while maintaining a high level of professionalism.
- Performed wide range of specialized functions and complex assessments, diagnoses, therapies and emergency treatment of patients transported by rotor-wing and fixed-wing aircraft.
- Streamlined patient handoff process for efficient transfer of care between medical teams.
- Enhanced flight safety by conducting thorough pre-flight checks and ensuring proper equipment functionality.
Clinical Nurse, Emergency Care Center
779th MDOS
01.2008 - 01.2013
- Maintained strong working relationships with physicians and ancillary staff, fostering a collaborative approach to patient care delivery.
- Responded to patient emergencies to provide prompt and correct intervention .
- Mentored new nursing staff, fostering professional growth and team building within the unit.
- Participated in quality improvement initiatives to improve patient care outcomes.
- Coordinated seamless transitions between levels of care by effectively communicating with multidisciplinary team members throughout the process.
- Collaborated with multidisciplinary team to evaluate patient data and determine patient care plans.
- Participated in hospital-wide initiatives aimed at reducing medication errors and improving patient safety practices.
Education
Post Master Certificate in Clinical Nurse Leader -
Saint Xavier University
Chicago, IL08.2024
Graduate Certificate in Nursing Informatics -
Capella University
Minneapolis, MN06.2017
Master of Science in Nursing with a Specialty in Nursing Education -
The University of Phoenix
Honolulu, HI11.2007
Squadron Officer School (Residence/Non-Residence) -
Air University
Montgomery, AL10.2012
Epidemiological Prevention On Infection Control -
Epidemiology, Infection Control And Prevention USA
Ft Sam Houston, TX08.2013
Aeromedical Evacuation Initial Qualification -
Aeromedical Evacuation Initial Qualification – Aircraft
Wright-Patterson Air Force, Ohio02.2013
Flight Nurse -
USAF School of Aerospace Medicine
Wright-Patterson AFB01.2013
S-V88-A Evasion And Conduct After Capture -
66TH Training Squadron United States Air Force
Lackland Air Force Bas, TX12.2012
S-V90-A Water Survival Training, Non-Parachuting -
66TH Training Squadron United States Air Force
Fairchild Air Force Base, WA12.2012
Expeditionary Medical Support (EMEDS) -
USAF
Camp Bullis, TX03.2012
CSTARS Nurse Course -
University of Maryland Shock Trauma
Baltimore, MD11.2009
Nursing Service Management -
USAF
Sheppard AFB, TX06.2009
Skills
- Clinical assessment
- Care Coordination
- Quality Improvement
- Case Management
- Care Delivery
- Interdisciplinary Collaboration
- Resource Management
- Regulatory Compliance
- HIPAA Compliance
- Community Resource Referrals
- Healthcare regulations
- Discharge Planning
- Utilization review
- Strong Clinical Judgment
- Patient and family advocacy
- Patient Care Assessment
- Intake and discharge
- Care Planning
- Critical Thinking
Certification
- California Board of Nursing
- Virginia Board of Nursing
Timeline
Nurse Case Manager
VHC Health
02.2023 - Current
Integrated Healthcare Case Manager
RUHS (Riverside University Health System)
08.2022 - 01.2023
Utilization Management Review Nurse, RN (Remote)
IEHP (Inland Empire Health Plan)
02.2022 - 08.2022
Transfer Center Coordinator / Emergency Case Manager
Riverside Regional Medical Center
01.2021 - 02.2022
Community Wellness Educator
Calvert Health Medical Center
01.2020 - 03.2020
Emergency Clinical Nurse
Calvert Health Medical Center
08.2019 - 03.2020
Adjunct Faculty Center College of Nursing
Lynchburg College Of Nursing
07.2018 - 12.2018
Acute Care/Emergency Care R.N.
Lynchburg General Hospital
03.2017 - 08.2019
Clinical Nurse, Emergent Care Center
United States Air Force
01.2016 - 10.2016
USAF Flight Nurse
18th Aeromedical Evacuation Squadron
01.2013 - 01.2015
Clinical Nurse, Emergency Care Center
779th MDOS
01.2008 - 01.2013
Post Master Certificate in Clinical Nurse Leader -
Saint Xavier University
Graduate Certificate in Nursing Informatics -
Capella University
Master of Science in Nursing with a Specialty in Nursing Education -
The University of Phoenix
Squadron Officer School (Residence/Non-Residence) -
Air University
Epidemiological Prevention On Infection Control -
Epidemiology, Infection Control And Prevention USA
Aeromedical Evacuation Initial Qualification -
Aeromedical Evacuation Initial Qualification – Aircraft
Flight Nurse -
USAF School of Aerospace Medicine
S-V88-A Evasion And Conduct After Capture -
66TH Training Squadron United States Air Force
S-V90-A Water Survival Training, Non-Parachuting -
66TH Training Squadron United States Air Force
Expeditionary Medical Support (EMEDS) -
USAF
CSTARS Nurse Course -
University of Maryland Shock Trauma
Nursing Service Management -
USAF
- California Board of Nursing
- Virginia Board of Nursing
Similar Profiles
Alicia PerryAlicia Perry
Patient Care Coordinator Supervisor at VHC HealthPatient Care Coordinator Supervisor at VHC Health
Maria BerishMaria Berish
Emergency Department Technician at VHC HealthEmergency Department Technician at VHC Health
SHUYI JINSHUYI JIN
Secretary(Volunteer) at VHC HealthSecretary(Volunteer) at VHC Health