Summary
Overview
Work History
Education
Skills
Timeline
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Harry Ellis IV

Norwood,MA

Summary

Detail-oriented Veterinary Technician with years of relevant experience and specific expertise in Veterinary Management, Retail Management and Pharmacy.Accomplished professional with extensive experience in animal healthcare. Skilled in laboratory procedures, medical record-keeping, and client relations. Possesses excellent communication and customer service skills to deliver quality patient care. Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

7
7
years of professional experience

Work History

Veterinary Technician Assistant

Vetco
02.2024 - Current
  • Provided compassionate care for animals during their stay at the clinic, creating a positive experience for both pets and owners.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Assisted with radiographic imaging procedures to provide veterinarians with vital information needed to make accurate diagnoses and treatment recommendations.
  • Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
  • Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
  • Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.

Practice Manager

NVA
04.2023 - 01.2024
  • Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
  • Provided supervision and management to team of support personnel.
  • Oversaw accounting, budgeting, and financial reporting.
  • Consulted with healthcare professionals on business decisions.
  • Addressed patient concerns promptly and professionally, demonstrating empathy and excellent problem-solving skills.
  • Facilitated communication between staff members, fostering a collaborative work environment that improved overall team performance.

Store Manager

CVS Pharmacy
06.2022 - 05.2023
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Home Loan Specialist

Wells Fargo
09.2020 - 01.2022
  • Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
  • Maintained high level of customer satisfaction by providing prompt and accurate loan status updates.
  • Worked with underwriters to fix application problems and resolve issues.
  • Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
  • Checked loan documents for accuracy prior to closing.
  • Developed and maintained relationships with customers, lenders and other third parties.

Assistant Store Manager

Walgreens
07.2017 - 09.2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.

Education

Bachelor Of Arts - Business Administration And Management

East Carolina University
2022

Skills

  • Payroll Administration
  • Electronic Health Records
  • Practice Management
  • Employee Operations
  • Human Resource Management
  • Bookkeeping
  • Vaccine administration
  • Phlebotomy Techniques
  • Medical record-keeping
  • Laboratory procedures
  • Diagnostic Imaging
  • IV fluid therapy
  • Diagnostic sampling

Timeline

Veterinary Technician Assistant

Vetco
02.2024 - Current

Practice Manager

NVA
04.2023 - 01.2024

Store Manager

CVS Pharmacy
06.2022 - 05.2023

Home Loan Specialist

Wells Fargo
09.2020 - 01.2022

Assistant Store Manager

Walgreens
07.2017 - 09.2020

Bachelor Of Arts - Business Administration And Management

East Carolina University
Harry Ellis IV