Self-motivated and highly reliable college student prepared to contribute strongly to customer service operations demanding enthusiasm and exemplary work ethic
Overview
5
5
years of professional experience
Work History
Manager
CVS Pharmacy
New York, NY
08.2020
Greet customers entering the establishment
Answer customers’ questions and provide information on products, procedures, or policies
Assist customers by providing information and resolving their concern or complaints
Handle the cash register: count the cash register to verify that they have the exact money, deposit the extra money in the safe
Process merchandise returns and exchanges
Organize my team
Controlling all kinds of difficulties that happened
Manager
AT&T
Bronx, NY
05.2022 - 09.2022
Organize and manage content inventory
Develop and implement a channel plan to get to our gold and enforce a content strategy for better sales
Turn inner knowledge into content
Determine and execute a range of marketing tech containing content marketing lifecycle
Hire to make a better team
Babysitter / Homework Helper
Private Family – Undisclosed Employer
Bronx, NY
09.2018 - 03.2020
Entrusted to pick-up child from elementary school and safely transport via public transit
Completed housekeeping chores like making dinner and tidying common areas
Assisted with homework and served as a math / reading tutor
Created innovative, home-learning activities to engage and promote education
Office Secretary
Primo AV Installations, Inc.
New York, NY
08.2017 - 06.2018
Responsible to answer and triage incoming calls and referrals
Served as liaison between employees, clients and vendors to provide excellent quality service
Prepared invoices to bill clients and track receipt of payment
Assisted with photocopy, scan and fax of all documents
Summer Youth Program Assistant at ALT High School
New York City Department of Education (DOE)
Bronx, NY
06.2017 - 08.2017
Communicated effectively with students, families and colleagues
Filed administrative and instructional materials as requested
Assisted with all school related clerical tasks
Supported summer school teachers in creating a positive, achievement-oriented and structured learning environment
Education
Associate in Applied Sciences (AAS) - Radiologic Technology
Bronx Community College in the City of New York
Bronx, NY
05.2023
EKG/Phlebotomy Technician - undefined
ABC Training Center
Bronx, NY
04.2021
Regents Academic Diploma - undefined
Academy of Language and Technology (ALT) High School
Bronx, NY
06.2018
Skills
Key Strengths: Punctual, Organized, Responsible and Team Player
Bilingual: English / Spanish
Computer Proficiency including Microsoft Office
Word, Excel, PowerPoint and Outlook
Languages
Spanish
Native or Bilingual
Timeline
Manager
AT&T
05.2022 - 09.2022
Manager
CVS Pharmacy
08.2020
Babysitter / Homework Helper
Private Family – Undisclosed Employer
09.2018 - 03.2020
Office Secretary
Primo AV Installations, Inc.
08.2017 - 06.2018
Summer Youth Program Assistant at ALT High School
New York City Department of Education (DOE)
06.2017 - 08.2017
Associate in Applied Sciences (AAS) - Radiologic Technology
Bronx Community College in the City of New York
EKG/Phlebotomy Technician - undefined
ABC Training Center
Regents Academic Diploma - undefined
Academy of Language and Technology (ALT) High School