Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lloyd Ami

Española

Summary

Versatile and achievement-oriented professional with extensive experience at Los Alamos County, adept in safety compliance and fostering teamwork. Excelled in troubleshooting and customer service, significantly enhancing operational efficiency. Certified in First Aid/CPR/AED/Bloodborne Pathogens, demonstrating a commitment to health and safety. Proven track record of problem-solving and effective communication, contributing to a positive work environment and high team morale.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Lead Operator III

Los Alamos County
06.2010 - Current
  • Assigned tasks to team members based upon need of the company such as bus, shelters and yard cleaning.
  • Fostered a positive work environment, promoting open communication among team members to address concerns or suggestions for improvement by running the Safety Chat meetings.
  • Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
  • Performed pre-trip safety checks on public transportation vehicles of various sizes.
  • Served as back-up driver for team members absences.
  • Compiled necessary reports as needed for accidents, incidents and property damage.
  • Troubleshoot any issues with vehicles and corrected the issue if it didn't need a professional mechanic.
  • Acting Supervisor when the Supervisor is out on leave or training.
  • In 2012 I served as Supervisor for approximately one month until the position was filled.
  • Served as Dispatcher for approximately one month until the position was filled.
  • As a team, provided Supervisory duties on weekends during the Bandelier seasonal shuttle service.
  • Supported management decision-making by compiling operational and production data into daily logs.
  • Completed various testing procedures for optimum work performance.
  • Reduced downtime by proactively identifying potential issues and performing routine maintenance checks.
  • Provided on-the-job training to newly hired workers to obtain their Commercial Drivers License, learn to operate various styles of buses and learn route directions and procedures.
  • Certified First Aid/CPR/AED trainer through National Safety Council.
  • Reviewed driver schedules and streamlined processes.
  • Conduct Bloodborne/Airborne Pathogens class for team members.
  • Worked outside in all weather conditions.
  • Used problem-solving and issue-resolution skills to promptly and successfully address problems that drivers experience.
  • Maintained a clean driving record, adhering to all safety regulations and company policies.
  • Drove safely in various weather and road conditions to avoid accidents.

Driver Operator II

Atomic City Transit, Los Alamos County
11.2009 - 06.2010
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered customer on time in a safe manner.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during driver shift to uphold company reputation.
  • Improved customer satisfaction by maintaining punctuality and adhering to posted route schedules.
  • Followed proper safety procedures and protocols while operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Assisted in Dispatch operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.

Transit Operator I

Los Alamos County
01.2009 - 11.2009
  • Contributed to a positive work environment by fostering teamwork among fellow Transit Operators and support staff.
  • Collaborated with dispatchers to receive route updates or report any delays affecting the transit schedule.
  • Ensured cleanliness of transit vehicles by performing routine cleaning tasks both inside the cabin and exterior surfaces as needed.
  • Provided excellent customer service, addressing passenger inquiries and concerns in a professional manner.
  • Improved passenger satisfaction by providing timely and efficient transit services.
  • Prepared for emergencies by maintaining knowledge of emergency evacuation procedures and first-aid skills.
  • Assisted passengers with disabilities, ensuring a comfortable and accessible travel experience.
  • Followed all local traffic laws while operating various types of public transportation vehicles.
  • Communicated effectively with diverse populations through strong interpersonal skills and cultural sensitivity when interacting with passengers from varied backgrounds.
  • Monitored weather conditions closely during operation hours to make informed decisions regarding route adjustments for passenger safety.
  • Participated in ongoing training programs to stay current on industry regulations and best practices for safe transit operations.
  • Acted as a positive representative of the transit company by maintaining a professional appearance and demeanor at all times while on duty.
  • Enhanced safety standards by conducting regular vehicle inspections and maintenance checks.
  • Completed required paperwork, including timesheets, incident reports, and maintenance logs to ensure accurate recordkeeping.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
  • Operated with safety and skill to avoid accidents and delays.
  • Followed company policies and procedures and maintained compliance with standards.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Maintained clean and neat shuttle for passenger comfort.
  • Transported customers to and from Transit Center transfer station.
  • Followed predetermined routes to consistently meet targets and maintain schedules.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Answered questions and addressed concerns from riders regarding fares and schedules.
  • Operated streetcar safely by carefully observing city, state and federal laws.

Substitute School Bus Driver

Mesa Transportation
12.2007 - 09.2008
  • Completed accurate records of mileage, maintenance, and incident reports in a timely manner.
  • Reduced liability risks by conducting regular checks on vehicle safety equipment such as fire extinguishers, first-aid kits, and warning devices.
  • Increased job satisfaction by maintaining open lines of communication with supervisors regarding performance feedback.
  • Exemplified adaptability when faced with schedule changes due to early dismissals, school delays, or extracurricular activities.
  • Supported positive relationships with parents through respectful communication and prompt resolution of concerns.
  • Improved student safety by performing thorough pre-trip and post-trip inspections of the school bus.
  • Enhanced teamwork among coworkers by offering assistance when needed during route changes or other unforeseen circumstances.
  • Minimized disruptions by effectively managing emergency situations such as mechanical breakdowns or weather-related incidents.
  • Maintained punctuality with strict adherence to schedules for pick-ups and drop-offs at designated locations.
  • Encouraged a positive atmosphere on the bus by greeting students with a friendly demeanor and fostering mutual respect among passengers.
  • Ensured student discipline on the bus, implementing behavior management techniques as needed.
  • Adhered to federal, state, and local regulations governing school bus operation, ensuring compliance at all times.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.

Handyman

Self-employed
01.2007 - 09.2008
  • Performed minor wall repair, installed drywall, and applied wallpaper.
  • Built and repaired decks, fences and sheds to improve overall appearance of homes.
  • Removed and repaired carpet and wood flooring.
  • Demonstrated versatility by successfully tackling a wide range of tasks, from plumbing and electrical work to carpentry and general home repairs, showcasing adaptability and expertise within the field.
  • Improved client satisfaction by providing timely and quality handyman services for various home repairs.
  • Re-caulked and sealed windows doors and siding to prevent drafts and air leaks and minimize energy costs.
  • Provided exceptional customer service by actively listening to client concerns and effectively communicating solutions to their problems.
  • Performed basic landscaping tasks, such as mowing, snow plowing, gardening, pulling weeds, and watering lawns.
  • Expanded clientele base through referrals from satisfied customers who praised my professionalism and attention to detail in executing various handyman tasks.
  • Managed available parts, tools, and materials inventory to maintain prompt response capability.
  • Educated clients about proper maintenance practices to help prolong the lifespan of repaired items or installations within their homes or businesses.
  • Executed tasks within time and budget constraints.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Performed preventive maintenance and repairs on various types of equipment.
  • Replaced worn or broken parts on machines and equipment.

Projects Crew-member

Mormon Lake Lodge - Forever Resorts
06.2005 - 01.2007



  • Assist with various events such as Rodeo's, weddings, parades, banquets, etc. for resort in a pine forest environment, by helping with setup, crowd control and cleanup.
  • Mobile foodservice crew member - Operate a variety of vehicles to transport food preparation equipment in-state or across the USA to provide meals to US Government Emergency Personnel fighting forest wildfires or assisting victims of hurricanes/tornados or natural disasters. Then return equipment to home base for proper cleaning, storage and maintenance as needed.
  • Assist with setting concrete forms and pouring of concrete sidewalks/driveways
  • Demonstrated flexibility in daily responsibilities by adapting to changing weather conditions or emergent project needs.
  • Maintained equipment in optimal condition by performing regular cleaning and maintenance tasks.
  • Promoted teamwork among crew members through clear communication and cooperation during project execution.
  • Improved safety on the grounds by promptly removing debris and maintaining walkways.
  • Increased efficiency in daily tasks by utilizing proper tools and techniques for each job assignment.
  • Upheld high standards of cleanliness throughout the property by routinely picking up litter and ensuring trash receptacles were emptied regularly.
  • Provided excellent customer service to patrons by addressing inquiries or concerns related to groundskeeping work.
  • Enhanced overall aesthetics of the property with detailed attention to lawn patterns during mowing operations.
  • Enhanced green spaces by performing routine maintenance tasks, such as mowing, trimming, and edging.
  • Assisted with seasonal preparations, such as planting new flora or preparing grounds for winter weather conditions.
  • Contributed to a welcoming environment for visitors through diligent care of flower beds, shrubs, and trees.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Performed equipment maintenance and repairs to keep tools functional for projects.

Driver, Cooks Assistant

Hopi Tribe Elderly Services
06.2002 - 12.2004
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Facilitated smooth operation of food prep equipment, performing regular maintenance checks and troubleshooting issues.
  • Operate large passenger van to transport the elderly population from various villages to centrally located dining facility and back home again.
  • Transport Elders for grocery shopping to neighboring towns as far away as 70 miles.
  • Adhere to state and local traffic laws and County, State and Federal regulations.
  • Maintained valid driver's license.
  • Operate vehicle equipment such as wheelchair lifts and two way radios.
  • Maintained mileage logs and maintenance records for prolonging vehicle life.
  • First Aid/CPR trained due to clients age range.
  • Assist with preparation of meals on occasion.
  • conduct proper vehicle inspections for safe operation.

Data Entry Clerk/Driver Technician

Hopi Tribe - Behavioral Health Services
12.1993 - 04.2002
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Prevented costly mistakes by proactively identifying discrepancies in numerical entries and rectifying them promptly.
  • Enhanced team productivity with organization and filing of documents.
  • Transported clients to various Rehabilitation facilities within Arizona and also out of state locations.
  • Transport and chaperone teens for "Scared Straight " programs.

Education

High School Diploma -

Winslow High School
Winslow, AZ

Skills

  • Safety compliance
  • Team player
  • Health and safety
  • Troubleshooting
  • Production schedule adherence
  • Teamwork and collaboration
  • Issue resolution
  • Customer service
  • Problem-solving
  • First Aid/CPR/AED/Bloodborne Pathogens trainer
  • Effective communication
  • Valid Driver's license

Certification

  • CPR/AED Trainer Certification
  • New Mexico Commercial Driver's License
  • First Aid Trainer Certification
  • Incident Command System Certification
  • RTAP Safety and Rural Transit trainings
  • Defensive Driving Certifications

Timeline

Lead Operator III

Los Alamos County
06.2010 - Current

Driver Operator II

Atomic City Transit, Los Alamos County
11.2009 - 06.2010

Transit Operator I

Los Alamos County
01.2009 - 11.2009

Substitute School Bus Driver

Mesa Transportation
12.2007 - 09.2008

Handyman

Self-employed
01.2007 - 09.2008

Projects Crew-member

Mormon Lake Lodge - Forever Resorts
06.2005 - 01.2007

Driver, Cooks Assistant

Hopi Tribe Elderly Services
06.2002 - 12.2004

Data Entry Clerk/Driver Technician

Hopi Tribe - Behavioral Health Services
12.1993 - 04.2002

High School Diploma -

Winslow High School

Similar Profiles

CREATE PROFILE
Lloyd Ami