Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Open To Work
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Lloyd Anthony Lewis

Saint Augustine,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

ManagerSupervisorAssistant Manager

Work Type

Full TimeContract WorkConsulting

Location Preference

On-SiteRemoteHybrid
Location: Saint Augustine, FLJacksonville, FL
Open to relocation: No

Important To Me

Career advancementWork-life balanceWork from home optionTeam Building / Company Retreats4-day work week

Summary

Dynamic proffessional with a proven track record in training and overseeing operations across diverse environments. Expertise in enhancing team performance and customer satisfaction through exceptional problem-solving abilities and effective communication strategies. Skilled in managing field service operations, driving operational improvements, and ensuring seamless diagnostics, repair, and maintenance of technical equipment. Strong analytical skills enable quick identification and resolution of issues, fostering robust client relationships and consistently high levels of customer satisfaction.

Overview

1
1
Certification
24
24
years of professional experience

Work History

Stocker

Costco
Jacksonville, FL
05.2026 - Current
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Organized and stocked merchandise to ensure optimal store presentation and product accessibility.
  • Collaborated with team members to maintain inventory accuracy and streamline restocking processes.
  • Monitored stock levels and reported discrepancies to management for timely resolution.

Production Trainer

Toll Brothers
Saint Augustine, Florida
01.2025 - 02.2026
  • Developed production-focused training materials and implemented process improvements, resulting in a 3% increase in homeowner satisfaction survey scores to 98%.
  • Spearheaded onboarding for 600 personnel to accelerate integration and skill development for new hires.
  • Mentored junior staff in operational best practices, enhancing their knowledge in building stages and raising customer satisfaction from 86% to 98%.
  • Delivered training to 1,500+ employees, achieving 98% customer satisfaction.
  • Collaborated with management to design onboarding materials tailored to specific production roles and responsibilities.

Project Manager

Toll Brothers
Saint Augustine, Florida
01.2024 - 01.2025
  • Directed daily operations on residential construction sites for a prominent home builder, ensuring quality and timely execution. resulting in 100% customer satisfaction by delivering an exceptional home holding the highest level to the Brand.
  • Scheduled project timelines, tracked milestones, coordinated with subcontractors and suppliers to ensure on-time delivery, saving tens of thousands of dollars in holding costs.
  • Resolved emergent construction issues, safeguarding schedules and budgets by catching and addressing problems before escalation, minimizing costs on re-work.
  • Conducted risk assessments to identify potential issues, implemented mitigation strategies, reported safety violations, and held one-on-one meetings with contractors to ensure quality craftsmanship.

Customer Warranty Representative

Toll Brothers
Saint Augustine, Florida
01.2022 - 01.2024
  • Executed warranty repairs on multi-million-dollar homes, ensuring clear communication with clients, leadership, and subcontractors.
  • Managed vendors and warrantable items across occupied residences, ensuring timely repairs and streamlined workflow.
  • Analyzed warranty data to identify trends and improve product quality initiatives, bringing satisfaction and a peace of mind to the customers.
  • Coordinated material procurement and scheduling, confirmed job-item closure, facilitated payment approvals, and conducted quality assurance checks to verify warranty items and distinguish them from installation issues.

Military Training Instructor

U.S Navy
Pensacola, Florida
11.2020 - 12.2022
  • Developed and delivered comprehensive training programs for military personnel, enhancing operational readiness.
  • Led trainee assessment, feedback, and curriculum development, delivering 40 hours/week of student-centered learning with a 100% pass rate and mentoring 16 new instructors.
  • Delivered hands-on training using diverse methods for 17,443 learners while coordinating logistics for 899 staff and 6,787 volunteer transports.
  • Streamlined administrative processes for course scheduling, resource allocation, and personnel assignments to enhance organizational efficiency.
  • Implemented strict adherence to safety protocols throughout all aspects of training, minimizing risk while maximizing learning opportunities.

Operations Supervisor

US Navy
Jacksonville, Florida
09.2013 - 10.2016
  • Led ordnance handling and firearms training, achieving 5,700 mishap-free flight hours and accountability for $532K in inventory; trained 250+ personnel.
  • Directed training events and safety audits, enhancing standards and ensuring regulatory compliance across specialized programs.
  • Supervised daily operations, ensuring adherence to safety protocols and operational efficiency. Achieved top QA performance (770/800) through thorough documentation reviews, ensuring federal regulatory compliance.

Supervisor of Ordnance Operations

US Navy
Virginia Beach, Virginia
03.2010 - 08.2015
  • Oversaw daily operations to ensure compliance with safety regulations and operational standards while supervising 16-person team in reconnaissance and preventive maintenance, supervising daily operations and providing safety and weapons maintenance training to enhance team readiness.
  • Directed program management and deployment operations; established five command training ops and trained 115 personnel for nine convoys, ensuring readiness and regulatory compliance.
  • Managed $900K fuel ledger and $4M weapons/communications inventory with automated accountability, ensuring accurate verification and compliance.
  • Served as a subject matter expert in ROSAM weapon systems carrying a 50. Caliber weapon during collaboration with partner agencies or allied forces'' joint training exercises.

Supervisor of Ordnance Operations

US Navy
Brunswick, Maine
10.2002 - 01.2010
  • Managed over $30M in high-value equipment with a zero-loss record over two years; created project plans and communicated deadlines to ensure timely completion and fleet readiness.
  • Directed daily operations in strict Navy protocol environments; coordinated training for new staff on standard procedures to enhance readiness and compliance.
  • Developed and maintained optimized schedules for resource allocation, leading to improved operational efficiency and on-time mission execution.

Education

Bachelor of Arts - Business Administration And Management

Southern New Hampshire University
Hooksett, NH
10-2021

Skills

  • Logistics management
  • Process improvement
  • Quality assurance
  • Time management
  • Effective communication
  • Safety procedures
  • Team collaboration
  • Problem solving
  • Training development
  • Project management
  • Vendor management
  • Relationship management

Accomplishments

  • Best of the best-2024,2022
  • Efficiency- 2023
  • Create Value- 2024
  • Navy Marine Corps Achievement Medal- 2022, 2013, 2008
  • Armed Forces Service Medal-2021

Certification

  • Master Trainer Specialist
  • Instructor (Certified)
  • Lean Six Sigma (Green Belt)
  • CPR Instructor
  • OSHA-10

Languages

English
Full Professional

Timeline

Stocker

Costco
05.2026 - Current

Production Trainer

Toll Brothers
01.2025 - 02.2026

Project Manager

Toll Brothers
01.2024 - 01.2025

Customer Warranty Representative

Toll Brothers
01.2022 - 01.2024

Military Training Instructor

U.S Navy
11.2020 - 12.2022

Operations Supervisor

US Navy
09.2013 - 10.2016

Supervisor of Ordnance Operations

US Navy
03.2010 - 08.2015

Supervisor of Ordnance Operations

US Navy
10.2002 - 01.2010

Bachelor of Arts - Business Administration And Management

Southern New Hampshire University

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