Lloyd Butler
Fremont,NH
Summary
Dynamic professional with a proven track record in customer service and risk management, honed at companies like HPM Insurance. Excelled in building client relationships and presenting complex insurance concepts clearly. Skilled in teamwork, problem-solving, and fostering customer engagement. Achieved significant client satisfaction and sales productivity through effective communication and time management.
Overview
39
39
years of professional experience
Work History
Sales Associate
Home Depot
05.2014 - Current
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Helped customers locate products and checked store system for merchandise at other sites.
- Informed customers of promotions to increase sales productivity and volume.
Commercial Insurance Agent
HPM Insurance
10.2011 - 05.2013
- Presented complex insurance concepts in a clear, accessible manner to help clients make informed decisions about their coverage needs.
- Advised business owners on risk management strategies to mitigate potential losses while maintaining cost-effective coverage levels.
Commercial Insurance Agent
Proctor Agency
06.1986 - 09.2011
- Presented complex insurance concepts in a clear, accessible manner to help clients make informed decisions about their coverage needs.
- Cultivated strong relationships with carrier partners to ensure optimal support for clients'' ongoing needs.
- Advised business owners on risk management strategies to mitigate potential losses while maintaining cost-effective coverage levels.
- Developed new business opportunities for the agency through targeted prospecting and networking activities.
Education
Drafting Degree - Civil Engineering Drafting
Northeast Institute of Industrial Technology
Boston MASkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Problem-solving
- Listening skills
- Adapt to diverse groups
- Friendly and outgoing
- Customer engagement
- Calm demeanor
Timeline
Sales Associate
Home Depot
05.2014 - Current
Commercial Insurance Agent
HPM Insurance
10.2011 - 05.2013
Commercial Insurance Agent
Proctor Agency
06.1986 - 09.2011
Drafting Degree - Civil Engineering Drafting
Northeast Institute of Industrial Technology
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