Reliable bartender with independent approach to handling high-volume customer loads. Well-versed in assisting wait staff with drinks and food orders. Excellent relationship-builder and multitasker always ready to support team needs.
Overview
9
9
years of professional experience
Work History
Bar Manager – Bartender
On The Rox
04.2019 - Current
· Maintains supply and equipment inventories.
· Substitute and assist bartenders when needed.
· Streamlined inventory management for optimal stock levels and reduced waste.
· Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
· Mentored and trained staff members to ensure exceptional customer service standards.
· Enhanced team productivity through effective scheduling and task delegation.
· Safeguarded compliance with health, safety, and sanitation regulations in all operations.
· Managed staff schedules and maintained adequate coverage for all shifts.
· Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
· Tracked bar stock levels and promptly replenished low materials to prevent shortages.
· Maintained impeccably clean, attractive, and well-stocked bar area.
· Regularly cleaned and sanitized bar area, beer lockers, refrigeration, and storage areas.
· Network with social media influencers to secure scheduled events and parties.
Assistant Manager – Bartender
The J Spot Comedy Club
05.2015 - 05.2022
Bartend for comedy shows and private parties
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
Kept bar presentable and well-stocked to meet customer needs.
Luxury Suites Runner
Levy Restaurants – Staples Center
08.2019 - 03.2020
Transport food and beverages from kitchen to luxury suites before and during events
Remove trash and dishes once event concludes
Assist other runners with orders and cleanup
Complete daily checklist of tasks
Maintain inventory of program materials, supplies and equipment.
Handled high-pressure situations calmly and effectively, showcasing resilience even during challenging times.
Provided excellent customer service when interacting with clients, fostering positive relationships.
Monitored supplies of key inventory items.
Ran errands for various employees throughout company.
Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.