Lloyd Gonzales
La Palma,CA
Summary
IT Engineer, Network Infrastructure Design and Support, Remote Access SME.
Photographer, Manager, Sales
Reporter, Archivist.
Overview
23
23
years of professional experience
Work History
PAO (Public Affairs Clerk 46Q) Rank : Specialist E4
US Army National Guard Reserve/ California State Guard
02.2015 - 04.2020
- Report and Photograph Military News and related events. Meet reporting deadlines to match news letter schededule.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Managed tax drawers, resolved variances and filed company receipts.
- Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to an improved talent pool.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Supported event planning initiatives through venue sourcing, material preparation and logistics coordination resulting in successful gatherings.
- Coordinated travel arrangements for colleagues, including booking flights, hotels, transportation services for seamless business trips.
- Input data into spreadsheets and databases.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Compiled and analyzed data to produce reports.
- Processed incoming and outgoing mail and packages according to established procedures.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Utilized office management software to record and track customer information.
- Created and maintained detailed records of all office activities.
- Purchased and maintained office supplies.
- Edited documents to keep company materials free of grammar errors.
- Assisted with onboarding of new employees.
- Supported staff on special assignments and ad hoc projects.
- Monitored and tracked budgets and expenses.
Photography Sales Specialest
Lifetouch Inc.
08.2004 - 10.2019
- Implemented effective visual merchandising strategies that highlighted popular products, leading to increased sales and customer interest.
- For almost 2 years, managed an established portrait studio under the (JCPenny) brand with up to 21 employees.
- Transport porait studio to location. Collaborated with team members to execute a photograply schedule to photographe all members at that location. Market photo portrait packages to members of a church, club, VFW, etc. Shocase the products and services we sell.
Network Engineer, Network Designer SME
Compuware, Contracted to Toyota Motor Sales USA.
09.1997 - 10.2003
- Design, build, test, operate, support Toyota's Global Remote Access System.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Education
None - Engineering, Electronic Music, Photography
Cyress College
Cypress, CADiploma 1984, Silver Chain, Louis Armstrong Jazz A - Business Computers, Photography, Music
John F. Kennedy High School
La Palma, CA06.1984
Timeline
PAO (Public Affairs Clerk 46Q) Rank : Specialist E4
US Army National Guard Reserve/ California State Guard
02.2015 - 04.2020
Photography Sales Specialest
Lifetouch Inc.
08.2004 - 10.2019
Network Engineer, Network Designer SME
Compuware, Contracted to Toyota Motor Sales USA.
09.1997 - 10.2003
None - Engineering, Electronic Music, Photography
Cyress College
Diploma 1984, Silver Chain, Louis Armstrong Jazz A - Business Computers, Photography, Music
John F. Kennedy High School
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