Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Hobbies and Interests
Timeline
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Lloyd Gyimah

Sacramento,CA

Summary

Retail professional committed to maintaining optimal stock levels and ensuring well-organized store environment. Proven ability to support smooth retail operations with effective restocking and neat product displays. Recognized for teamwork and adaptability to changing needs, with strong focus on inventory management and time management.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stocker

John Lewis & Partners
09.2023 - 03.2025
  • Organized and stocked shelves to ensure product availability and visibility.
  • Collaborated with team members to optimize stock placement for easy access.
  • Monitored inventory levels and communicated restock needs to supervisors.
  • Engaged with customers to provide assistance and enhance shopping experience.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Improved customer satisfaction by promptly locating items and providing product information.
  • Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
  • Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Picked and packed order items.
  • Monitored raw material costs and fluctuations, sourced new suppliers and identified favorable opportunities.

Warehouses Operator

Yodel UK Delivery Service Company
01.2022 - 08.2023
  • Loading and unloading packages from company vehicles
  • Scanning, sorting, and labelling items
  • Reporting any issues that arise - e.g., damaged packages or prohibited items
  • Carrying out duties while maintaining an excellent standard of service to customers.
  • Keep records of stock and keep paperwork up to date.
  • Conducted inventory checks to maintain accurate stock levels and ensure timely order fulfillment.
  • Assisted in loading and unloading delivery trucks, optimizing space utilization in the warehouse.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Increased efficiency in picking and packing processes, employing systematic approaches.

Service Personel

LMI Holdings Ltd
01.2021 - 01.2022
  • Request and monitor company resources for constructors
  • Plan meetings
  • Maintain documentations related to construction projects.
  • Provide reports (Project and resource completion) for Construction Manager
  • Coordinate and work with Site Manager/supervisor
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Retail Assistant

Opto Vision Eye Clinic & Store
02.2019 - 01.2021
  • Assisting customers to select frames for lenses.
  • Measuring Frames
  • Handling customer enquiries
  • Booking appointment for customers
  • Ordering prescription glasses and contact lenses.
  • Greeting customers
  • Explaining offers and products to customers
  • Maintained inventory accuracy through regular stock checks and effective organization of merchandise displays.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.

Student Ambassador

University of Professional Studies
01.2019 - 01.2022
  • Leading campus tours and helping to run Open Days and Offer-Holder Visit Days.
  • Delivering workshops/presentations in schools
  • Planning and delivering Subject Mentoring.
  • Supporting the office with some ad hoc administrative work before and after events.
  • Answered questions from visitors and potential students about university life.
  • Developed in-depth knowledge of university resources and services and promoted to prospective students.
  • Assisted admissions office staff with administrative tasks such as data entry, mailings, and event planning to help streamline processes.
  • Distributed mail, filed documents, and answered telephone calls.

Customer Service Assistant

DB SAT Engineering Ltd
01.2018 - 01.2020
  • Present and sell company products to current and potential clients.
  • Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
  • Prepare weekly and monthly reports on activities.
  • Identify and resolve clients queries.
  • Coordinate with team members to accomplish the work required to close sales.
  • Supporting budgeting and bookkeeping procedures, create and update database.
  • Coordinating office activities and operations to secure efficiency and compliance to company policies.
  • Submitting timely reports and preparing presentations or proposals as assigned
  • Provide administrative support to ensure that office operations and procedures are maintained in an effective, up to date and accurate manner.

Education

Bachelor of Science - Marketing

University of Professional Studies
01.2022

CIM Level 4 - Marketing, Integrated Communication, Customer Experience

The Chartered Institute of Marketing
01.2017

High School Diploma -

GCSE
01.2016

Skills

  • Adaptability & Flexible
  • Team-Player
  • Excellent Customer Service
  • Analytical person & Critical thinker
  • Good Time management
  • Strong Interpersonal & Communication skills
  • Conflict resolution and Negotiation skills
  • Project management skills
  • Excellent Technological Skills
  • Safety compliance
  • Inventory tracking
  • Stock control
  • Problem-solving
  • Attention to detail
  • Health and safety compliance

Certification

  • Security Industry Authority (SIA) License
  • Door Supervisor &First Aid.
  • 2023-Till date

LANGUAGES

English (Native)

Hobbies and Interests

Drawing, Reading, Exercising

Timeline

Stocker

John Lewis & Partners
09.2023 - 03.2025

Warehouses Operator

Yodel UK Delivery Service Company
01.2022 - 08.2023

Service Personel

LMI Holdings Ltd
01.2021 - 01.2022

Retail Assistant

Opto Vision Eye Clinic & Store
02.2019 - 01.2021

Student Ambassador

University of Professional Studies
01.2019 - 01.2022

Customer Service Assistant

DB SAT Engineering Ltd
01.2018 - 01.2020

Bachelor of Science - Marketing

University of Professional Studies

CIM Level 4 - Marketing, Integrated Communication, Customer Experience

The Chartered Institute of Marketing

High School Diploma -

GCSE