Business-conscious General Manager/Tax Professional bringing over 10 years of experience. Focused and enthusiastic professional offering leadership for employee relations through effective communications, training and development. Measures performance to company goals and standards and establishes targets for improvements in safety, quality, cost and delivery
Overview
10
10
years of professional experience
Work History
Tax Professional
Intuit
12.2022 - Current
Advised clients to comply with IRS regulations and meet state and federal tax obligations
Finalized and processed paperwork with local, state and federal government authorities
Supplied detailed tax documentation needed to submit accurate corporate and individual returns
Probed tax situations from different angles to apply maximum tax benefits or resolve tax debts
Implemented tax reduction strategies to analyze and minimize tax liabilities
Computed taxes owed or overpaid for clients
Consulted tax law handbooks or bulletins to determine procedures for preparation of atypical returns
Supported work of senior-level accounting and tax preparation professionals to maximize office productivity
IRS Certified Tax Professional
InnerVision Financial Services, LLC
10.2019 - Current
Assisted small businesses and individual clients with filling out tax forms and electronically filing tax returns
Performed detailed research and used findings to support audit reports
Supplied detailed tax documentation needed to submit accurate corporate and individual returns
Determined clients' eligibility for tax credits, abatements or deductions through careful research and oversight
Reduced errors associated with missed tax benefits by completing comprehensive reviews of internal tax preparation documents
Informed clients of potentially beneficial products and services, resulting in additional business opportunities
Analyzed information and assessed liabilities and deductions according to relevant tax code.
Accountant
InnerVision Financial Services,LLC
10.2019 - Current
Analyzed financial statements and income statements to review company's financial performance
Prepared monthly and year-end closing statements, financial documents and invoices
Investigated and resolved discrepancies in monthly bank accounts
Identified process inefficiencies and recommended improvements
Reviewed and reconciled discrepancies in accounts and financial documentation
Prepared P&L reports and financial statements for review by management
Managed financial operations, month-end reporting, financial schedules and reconciliations
Calculated and determined accurate monthly revenues by reconciling and reviewing operations
databases and accounting system records.
Owner
InnerVision Financial Services,LLC
10.2019 - Current
Promoted business on social media platforms to maximize brand identity and generate revenue
Developed business and marketing plans and prepared monthly financial reports
Led startup and opening of business and provided business development, creation of operational procedures and workflow planning
Analyzed client business needs and assisted in determining appropriate resources and strategies
Set pricing structures according to market analytics and emerging trends.
General Manager
24 Hour Fitness
12.2016 - 01.2020
Established clear performance goals and metrics for revenue, P&L, customer service and customer
retention
Delivered exceptional client experiences through hands-on leadership of associates and managers
Built and maintained loyal, long-term customer relationships through effective account management
Designed sales and service strategies to improve revenue and retention
Managed shrink processes and inventory levels for corrective action planning to save costs
Complied with company policies and government regulations to prevent and detect rule violations and
protect organization from fines and lawsuits
Enhanced operational performance by developing effective business strategies, systems and
procedures
Participated in organizational transformation and implementation activities to monitor corporate
restructures.
Operations Manager
24 Hour Fitness
10.2017 - 08.2018
Oversee operational activities at every level of an organization
Execute duties including hiring and
training employees and managing quality assurance programs
Also strategizes process improvements
to ensure everyone completes their tasks on schedule.
Sales Manager
24 Hour Fitness
05.2015 - 12.2016
Exceeded sales goals and improved profitability by aligning sales strategies and business plans with
market trends
Maintained professional network of potential clients and business opportunities
Boosted team morale and overall sales volume by creating employee incentive sales contests
Developed and implemented new sales strategies to update product lines
Boosted revenue and facilitated sales activity while developing consistent employee measurements
for exceeding goals
Oversaw management and implementation of new revenue strategies, sales initiatives and customer
engagement tactics to increase market share
Reduced process gaps by hiring, supervising and coaching employees on sales strategies and protocols,
optimizing performance, growth and profitability
Tracked monthly sales to generate reports for business development planning
Implemented CRM strategy to automate leads management
Achieved company growth for several consecutive years through market expansion and sales.
Assistant Sales Manager
24 Hour Fitness
08.2014 - 05.2015
Helped sales professionals finalize customer sales and handled escalated concerns
Taught new associates sales tactics and performance improvement techniques
Met with entire team on weekly basis to identify sales opportunities, discuss strategies and execute
new promotions
Established action plans for team members and helped each person attain objectives
Collaborated closely with management team to recruit top-level sales talent to fill positions within
department
Achieved consistent growth rate with effective planning and management strategies
Sourced and onboarded well-qualified inside and outside salespeople to enhance revenue generation
Developed effective sales team members through highly individualized coaching
Opened and closed store, set up registers and secured cash
Oversaw office operations and maintained store compliance.
Membership Counselor
24 Hour Fitness
08.2013 - 08.2014
Welcomed both new and existing members to organization by delivering kind greeting upon entrance
Marketed facility, classes and services to current and potential members
Answered customers' questions and addressed problems and complaints in person and via phone
Built strong, professional relationships through identification of client needs, which increased overall
sales and opportunities
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
Networked to build client base and promote products to new and existing clients
Generated sales by prospecting leads, cold calling and negotiating advantageous deals
Presented professional appearance and assisted with product placement and visual merchandising
tasks
Exceeded sales goals using consultative sales talents and effectively explaining programs and services
to generate interest
Improved profitability and developed pipeline leveraging multiple marketing channels and sales
strategies.
Education
Accounting And Business Management
Cal State Northridge
Northridge, CA
Skills
Results-oriented strong work ethic
Training and development critical thinking
Results-oriented communication
Proficiency in planning and strategy passionate
Dependability conflict resolution
Attention to detail team player
Adaptability positive attitude
Self-motivated coachable
Training & development
Strategic planning
Communication skills
Leadership
Management
Financial Report Interpretation
Tax Experience
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer