Summary
Overview
Work History
Education
Skills
References
Timeline
SalesAssociate

Lloyd J. Calegan

New Orleans,USA

Summary

Dedicated professional with experience in customer service within the children's clothing industry. Seeking to utilize skills and ongoing education for a career in academia. Demonstrated ability as a team player with a positive attitude, known for building strong client relationships.

Overview

27
27
years of professional experience

Work History

Sales Associate

Pippen Lane
09.2006 - Current
  • Provided excellent customer service to all guests, knowledge of merchandise, stock and inventory maintenance, and sales.
  • Worked with children and their parents to find the perfect outfit for any occasion.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Administrative Assistant

Dorian Bennett Sotheby's International Realty
10.2013 - 01.2017
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Performed research to collect and record industry data.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for realtors and brokers.

Store Manager

Storehouse Furniture
09.1998 - 09.2006
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Supervised guests at front counter, answering questions regarding products.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.

Education

Bachelor of Arts - English

University of New Orleans
New Orleans, LA
05-2025

Skills

  • Writing
  • Proofreading
  • Research and analysis
  • Verbal and written communication
  • Guest Services
  • MS Office/Website Admin
  • Retail Sales
  • Management

References

  • Bruce Carter, formerly of Storehouse Furniture, Store Manager, 504-301-6971
  • Shane Guidry, Pippen Lane, Owner, 504-430-6866
  • Georgia Saucier, Dorian Bennett Sotheby's International Realty, Office Manager, 504-944-3605

Timeline

Administrative Assistant

Dorian Bennett Sotheby's International Realty
10.2013 - 01.2017

Sales Associate

Pippen Lane
09.2006 - Current

Store Manager

Storehouse Furniture
09.1998 - 09.2006

Bachelor of Arts - English

University of New Orleans
Lloyd J. Calegan