Dedicated professional with experience in customer service within the children's clothing industry. Seeking to utilize skills and ongoing education for a career in academia. Demonstrated ability as a team player with a positive attitude, known for building strong client relationships.
Overview
27
27
years of professional experience
Work History
Sales Associate
Pippen Lane
09.2006 - Current
Provided excellent customer service to all guests, knowledge of merchandise, stock and inventory maintenance, and sales.
Worked with children and their parents to find the perfect outfit for any occasion.
Engaged with customers to build rapport and loyalty.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Provided positive first impressions to welcome existing, new, and potential customers.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Administrative Assistant
Dorian Bennett Sotheby's International Realty
10.2013 - 01.2017
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained inventory of office supplies and placed orders.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Performed research to collect and record industry data.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for realtors and brokers.
Store Manager
Storehouse Furniture
09.1998 - 09.2006
Managed inventory control, cash control, and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Supervised guests at front counter, answering questions regarding products.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Rotated merchandise and displays to feature new products and promotions.
Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Arts - English
University of New Orleans
New Orleans, LA
05-2025
Skills
Writing
Proofreading
Research and analysis
Verbal and written communication
Guest Services
MS Office/Website Admin
Retail Sales
Management
References
Bruce Carter, formerly of Storehouse Furniture, Store Manager, 504-301-6971
Shane Guidry, Pippen Lane, Owner, 504-430-6866
Georgia Saucier, Dorian Bennett Sotheby's International Realty, Office Manager, 504-944-3605
Intake Coordinator/Homeless Outreach Coordinator at Start Corporation Youth Drop inIntake Coordinator/Homeless Outreach Coordinator at Start Corporation Youth Drop in