QGIS
Lloyd Magachika
Senior Housekeeping Attendant
Summary
Dynamic and detail-oriented housekeeping professional with extensive experience at Rainbow Towers Hotel & Conference Centre. Expert in room and suite cleaning, ensuring high standards of safety and sanitation compliance. Proven ability to enhance guest satisfaction through effective communication and teamwork, consistently delivering exceptional results in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Senior Housekeeping Attendant
Rainbow Towers Hotel & Conference Centre
01.2022 - Current
- Managed daily and weekly cleaning schedules to maintain a clean and organized environment.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Supported team members during peak periods, fostering a cohesive and productive work environment.
- Demonstrated attention to detail in dusting, polishing, and sanitizing surfaces and appliances.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors.
Housekeeping Attendant
Cresta Jameson Hotel
04.2019 - 11.2021
- Provided thorough and efficient cleaning services for guest rooms and public areas.
- Kept building entryway glass clean and polished for professional presentation.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Sanitized all kitchen surfaces, wiped down cabinets, and swept and mopped floors
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Improved cleanliness and guest satisfaction by providing thorough and efficient housekeeping services.
- Maintained clear communication with supervisors about completed or outstanding tasks in a timely manner.
- Reduced room turnover time by efficiently organizing daily tasks and prioritizing room assignments based on check-out times.
- Worked effectively under pressure during busy periods, maintaining high standards of cleanliness and professionalism.
Education
Tafara Number One High School
Harare 04.2001 -
Skills
Expert Room and Suite Cleaning
Floor Cleaning (sweeping, mopping, vacuuming)
Surface Dusting and Polishing
Safety and Sanitation Compliance
Trash Removal and Disposal
Time Management and Efficiency
Excellent Communication (written and oral skills)
Teamwork and Leadership
Adaptability to Multicultural Environments
References
- References Available Upon Request
Work Preference
Work Type
Full TimePart TimeContract WorkLocation Preference
RemoteOn-SiteImportant To Me
Team Building / Company RetreatsCareer advancementSoftware
SPSS
Microsoft Office [Excel, Word, Power Point]
Timeline
Senior Housekeeping Attendant
Rainbow Towers Hotel & Conference Centre
01.2022 - Current
Housekeeping Attendant
Cresta Jameson Hotel
04.2019 - 11.2021
Tafara Number One High School
04.2001 -