Lloyd Parchment
Orlando,FL
Summary
Personable Technical Consultant with 20 years helping individuals and companies better utilize technology to achieve goals. Adept at communicating complex concepts and technical roadmaps to everyone from Chief Technical Officers to Floor Workers. Accomplished at applying statistical analysis to upgrade systems and operations, without dismissing invaluable human input and intuition.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager
Protiviti
02.2022 - Current
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Supported and executed simultaneous delivery of various e-commerce and mobile projects.
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays or cost overruns.
- Communicated project plans and progress to key stakeholders and project contributors.
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Successfully delivered multiple high-profile projects on time, ensuring client satisfaction and fostering long-term relationships.
- Ensured all projects adhered to quality standards by implementing rigorous testing procedures and closely monitoring progress reports.
- Demonstrated strong leadership skills by effectively managing diverse teams and maintaining high levels of motivation, even during challenging periods of significant change or tight deadlines.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Served as technical liaison, supporting engineering, management, procurement, sales, and marketing, quality assurance and supply base.
- Collaborated with business users, technical teams, database administrators and testing teams during kickoff meetings, joint application designing, and planning sessions to validate requirements.
- Updated customers and senior leaders on progress and roadblocks.
- Championed stakeholder engagement initiatives to ensure alignment with project objectives and foster a strong sense of ownership among all team members.
- Accomplished client goals by providing quality technical projects.
- Adjusted project plans to account for dynamic targets, staffing changes, and operational specifications.
- Developed comprehensive documentation such as user guides and training materials to facilitate smooth handovers at the conclusion of each project phase.
- Managed 5 project teams in Agile environment, realizing success through application of SDLC methodologies and exceptional leadership skills.
- Led cross-functional teams to successfully complete IT projects.
- Coordinated with external vendors to deliver IT project components.
- Implemented best practices to drive quality IT project delivery.
- Trained personnel on use of IT tools and applications.
- Identified and implemented cost-saving measures in IT projects.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Accomplished multiple tasks within established timeframes.
Lead Consultant
Infosys Technologies
03.2013 - 02.2022
- Optimized team performance through effective communication, training, and leadership techniques.
- Spearheaded the successful completion of complex projects through effective risk management and mitigation strategies.
- Mentored junior consultants, improving their skills and knowledge through hands-on coaching and guidance.
- Improved client satisfaction by consistently delivering high-quality results within tight deadlines.
- Managed client expectations effectively by providing timely updates on project progress and addressing concerns promptly.
- Enhanced project efficiency by streamlining processes and implementing innovative strategies.
- Collaborated with cross-functional teams to ensure seamless execution of project milestones and deliverables.
- Championed quality assurance initiatives to ensure adherence to industry standards in service delivery.
- Implemented best practices in change management to facilitate smooth transition during organizational restructuring initiatives.
- Built lasting partnerships with key stakeholders across various industries resulting in long-term collaborations for future projects.
- Assisted clients in fully integrating company solutions into current business environments, providing input on best practices and recommendations for maximizing utility of company solutions.
- Assessed potential risks during project planning stages, developing contingency plans to mitigate negative impacts on deliverables.
- Identified business issues through careful collaboration with key stakeholders.
- Led team providing Technical project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
- Drove continuous improvement efforts within the organization by analyzing performance metrics and implementing actionable insights gained from data analysis.
- Conducted regular progress meetings to update stakeholders on project status, challenges, and solutions implemented.
- Developed custom solutions based upon clients' strict requirements.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Facilitated knowledge sharing among team members to build a collaborative work environment that fostered innovation and creativity.
- Prepared presentations to explain revisions, enhancements and process improvements of organization's systems and programs.
- Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Generated reports detailing findings and recommendations.
- Educated staff on organizational mission and goals to help employees achieve success.
Education
BA in Business Management -
United States Army
Ft. Hood, Texas05.2002
Skills
- Action Planning
- Agile Software Development
- Backup and Recovery
- Compliance Monitoring
- Business Requirement Analysis
- Computer Operations Management
- Computer Security
- Data Collection
- Educational Planning
- Ensuring Compliance
- Feasibility Analysis
- JIRA
- Microsoft Windows
- Problem Management
- Process Improvement
- Production Server Management
- Production Testing
- Project Management
- Release Management
- Renewable Energy Projects
- Requirements Elicitation
- Financial Services
- Scrum Methodology
- Security Management
- Software Requirements Specification
- Team Development
- Test Cases Development
- Test Planning
- Total Productive Maintenance
- Workstream Management
- Incident Analysis
- IT Project Management
- Project Scheduling
- Project scope
- Budget Control
- Technical understanding
- Coaching and Mentoring
- Cross-Functional Collaboration
- Team Leadership & Development
- Business Analysis
- Issue Resolution
- Processes and procedures
- Customer Relationship Management
- Project Leadership
- Analytical Thinking
- User Support
- Product Life Cycle Management
- Configuration Management
- Cloud Computing
- Troubleshooting
- Timeline Development
- Client Engagement
- MS Office
- Best Practices Implementation
- Performance Tracking
- Performance Assessments
- Staff Management
- Change Management
- Teamwork and Collaboration
- Time Management
- Problem-solving abilities
Certification
- Cybersecurity, Coursera, 02/2024, 05/2024
- Project Manager, Coursera, 11/2023, 02/2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Project Manager
Protiviti
02.2022 - Current
Lead Consultant
Infosys Technologies
03.2013 - 02.2022
BA in Business Management -
United States Army