Lloyd Ringgold
N. Las Vegas,NV
Summary
Results-driven project manager with experience providing cradle to grave management over large scale service/equipment implementations. Excel at liaising between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer / user needs with business requirements, budgetary restrictions, and logistical considerations to meet project deliverables. Reputation for integrity and critical thinking with extensive experience in: - Project Lifecycle Management - Project Scheduling - Project Budgeting / Cost Controls - Process Improvement - Team Building and Leadership - Customer Service
Overview
11
11
years of professional experience
Work History
Program Manager
Ciena
01.2018 - Current
- Responsible for project planning, execution, scheduling, closure, financial tracking and reporting, change management, resource assignment and management, material and hardware procurement, and vendor/partner management
- Over 200 projects successfully managed with excellent customer feedback (both internal and external); 20+ simultaneous projects at peak periods
- Managed 50+ projects worth over $500K for both CGSI / M&M; average margin increases of 15%
- Created/implemented Lessons Learned template/repository; decreased learning curve by 10%
Co-Manager
Walmart
01.2015 - 01.2018
- Responsible for ensuring customer service, supervising employees, enforcing company regulations, scheduling employees, delegating daily assignments, implementing promotional campaigns, tracking inventories, analyzing / reporting sales data, coordinating merchandise shipments and serving as primary enforcers of loss prevention tactics
- Held 421-person team together in 5-month absence of Store manager; resulted in high esprit de corps (buy-in) as evidenced by largest Myshare bonus ($423) received since 2016
- Increased profit margin by winning contests … Regional winners for Digital Week ($500), Regional winners of Product Care Plans ($1000), Top 10% of division for credit cards ($10,000)
- Created/implemented new communication tool (MOP – Merchandising/Operations/People); increased situational awareness between shifts and decreased duplication by 10%.
Chief of Staff
DrVita, Inc.
01.2014 - 01.2015
- Responsible for assigning responsibilities to each department, reviewing / ensuring quality of all the work done, taking reports from heads of different departments and compiling it into one report, being a liaison between the management and employees, tending to the grievances of employees, devising new ways to increase profits, and implementing the rules / ethics of the company
- Provided inspiration and momentum to company through creation of mission, vision and core values
- Saved company $40K during insurance renewal process as Director of Human Resources
- Decreased turnover and improved morale through implementation of Employee Recognition Program.
General Manager
Showtime Tours
01.2013 - 01.2014
- Responsible for completing performance evaluations planning / developing short & long-term goals / objectives annually, paying close attention to daily operations, recommending / creating improved courses of action, coordinating with the finance office to ensure that records / analyses are correct, overseeing the hiring and training of all drivers, and resolving customer complaints
- Managed three departments consisting of 120 staff members encompassing drivers, cashiers, dispatchers, mechanics and safety personnel
- Led implementation teams; identified process improvement opportunities; benchmarked existing processes and introduced cost saving improvements
- Responsible for interviewing, hiring, training and terminating personnel; performed evaluations and determined salary increases and promotions.
Education
Green Belt Facilitation Course -
Air Force Safety Center
Kirtland AFB, NM2012
8 Step Problem Solving Course -
The University of Tennessee - Knoxville
Knoxville, TN2007
Master of Science - Science and Aerospace Technology
Embry Riddle University
Barksdale AFB, LA06.1998
Bachelor of Science - Business Administration
United States Air Force Academy
Colrado Springs05.1987
Skills
- Life cycle Management
- Budget coordination
- Cross functional Team Builder
- Problem-Solving
- Process Improvement
- Customer Service
Community Service
- Leadership Las Vegas, Las Vegas, NV, 2013-01-01, Present, Las Vegas Chamber of Commerce, Las Vegas, NV. Premier executive development program in Southern Nevada. Designed hydroponic garden program for elementary school to increase both gardening and entrepreneur skills.
- AWANA, Las Vegas, NV, 2004-01-01, 2019-01-01, Las Vegas, NV; Stafford, VA; Bossier City, LA; Las Vegas, NV. Non-profit administering to kids from toddlers to senior high. Increased membership 20% during various positions with highest being AWANA Commander.
Timeline
Program Manager
Ciena
01.2018 - Current
Co-Manager
Walmart
01.2015 - 01.2018
Chief of Staff
DrVita, Inc.
01.2014 - 01.2015
General Manager
Showtime Tours
01.2013 - 01.2014
Green Belt Facilitation Course -
Air Force Safety Center
8 Step Problem Solving Course -
The University of Tennessee - Knoxville
Master of Science - Science and Aerospace Technology
Embry Riddle University
Bachelor of Science - Business Administration
United States Air Force Academy