Mcg, InterQual
Lloyd Smith
Registered Nurse
Knoxville,Tennessee
Summary
Dedicated Registered Nurse bringing 24 years of experience and good multitasking and time management strengths. Adept at working on complicated concerns with diverse patients, addressing complaints and exceeding care targets. Devoted to giving every patient high-quality and cost-effective support to reduce complaints and address root causes. Effective in emergencies in addition to routine needs such as chart updating and patient and family education. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
2
2
Certifications
Work History
Acute Dialysis Registered Nurse
University Of Tennessee Medical Center
Knoxville, Tennessee
06.2022 - Current
- Recognized changes in each patient's condition and adjusted dialysis treatments based on acute illness.
- Educated patients and families on dialysis side effects, decreasing infection rates, and discharge planning.
- Communicated with physicians and hospital staff regarding significant information to notify staff of issues and changes in patient status and change plan of care.
Lead Business Systems Analyst
SS&C
Atlanta, GA
08.2021 - 06.2022
- Product Management using Agile Scrum Methodology.Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Maintained vendor relation and training of business personnel in use of Utilization Management software Care Connect.
- Update Utilization Management software Care Connect. Using and updating Software for MCG and InterQual for Care Connect UM software.
ClinicalNurse Manager
Kidney Center Of Cleveland
Cleveland , Tennessee
04.2009 - 08.2021
- Clinical Nurse Manager responsible for all clinical, operational, and technical functions for a Five Star Facility that hosts a 40-chair outpatient dialysis facility, dialyzing 120 patients daily and leading 23 staff members to meet and exceed goals set by federal and state standards for ESRD. Develop and exceed all Corporate Quality improvement protocols.
- Educated patients and families on treatment, expected outcomes and discharge instructions, serving as an advisory resource to patients and families to facilitate better patient outcomes.
- Health Information exchange manager and clinical submission data for Crown Web (the national ESRD patient registry & quality measure reporting system is a Web-based data-collection system mandated by CMS to enable dialysis facilities to meet Section 494.180(h) of the 2008 updated Conditions for Coverage for ESRD Dialysis Facilities). Performed and assisted with Case Management and Utilization Reviews for ESRD and CKD Patients
- Supervised professional and paraprofessional nursing staff and delegated tasks to maintain a continuum of care.
- • Developed procedures to ensure timely completion of interdepartmental projects, including establishing activity sequence, duration estimates, and schedule development and control. Utilize skills through networking and marketing to establish new business instrumental in designing comprehensive plans for business growth, maintaining oversight in tracking every aspect of operations to maximize efficiency.
Emergency Room Charge Nurse
Memorial Hospital
Chattanooga, TN
01.2007 - 01.2009
- Communicated openly and collaboratively with all healthcare staff to organize successful patient care.
- Answered codes quickly and orchestrated efficient, skilled medical care.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Teamed on trauma and emergency interventions involving serious head injuries, gunshot wounds, and thoracic trauma.
- Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Dialysis Charge Nurse
Chattanooga Kidney Center
Chattanooga, TN
01.2004 - 01.2007
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Advocated for and strived to protect health, safety, and rights of patient.
- Monitored patient reactions after administering medications and IV therapies.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Sustained quality standards by performing routine medication audits and upholding internal and industry best practices.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Independent Contractor RN
Independent Management
Cleveland , Tennessee
01.2006 - 04.2006
- Consulted with customers to assess needs and propose optimal solutions.
- Worked in ER,ICU,and Hemodialysis for Hospital clients.
- Collaborated closely with clients to better understand entire project scope.
- Delivered outstanding service as an RN to customers to maintain and extend relationships for future business opportunities.
Staff Nurse
Partridge Medical Center
Chattanooga , Tennessee
01.2000 - 01.2004
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Directed patient care on Cardiac step down, ER, ana ICU patients by initiating and following through with plan of care, continuing care, and discharge instructions.
Education
Associate Degree In Nursing - Nursing
Chattanooga State Community College
Chattanooga, TN 01.1995 - 05.2000
Skills
Acute renal disease
undefinedSoftware
Cerner
EPIC
Meditec
GAIA
Exalis
Certification
ACLS
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
ACLS
06-2025
BLS
06-2025
Acute Dialysis Registered Nurse
University Of Tennessee Medical Center
06.2022 - Current
Lead Business Systems Analyst
SS&C
08.2021 - 06.2022
ClinicalNurse Manager
Kidney Center Of Cleveland
04.2009 - 08.2021
Emergency Room Charge Nurse
Memorial Hospital
01.2007 - 01.2009
Independent Contractor RN
Independent Management
01.2006 - 04.2006
Dialysis Charge Nurse
Chattanooga Kidney Center
01.2004 - 01.2007
Staff Nurse
Partridge Medical Center
01.2000 - 01.2004
Associate Degree In Nursing - Nursing
Chattanooga State Community College
01.1995 - 05.2000
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