Lloyd Smith II
Marysville,WA
Summary
Highly skilled and enthusiastic professional with more than 16 years of experience managing operations in patient-centric medical offices. Successfully oversee human resources, budgeting, supply management and patient services. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
19
19
years of professional experience
Work History
EHS Specialist
The Boeing Company, Bca
Everett, WA
01.2023 - Current
- Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
- Devised and monitored safety performance metrics to assess and improve safety performance.
- Developed and implemented safety policies and procedures to promote workplace safety.
- Investigated incidents, determining root causes and implementing corrective actions.
- Monitored workplace activities to determine compliance with safety regulations and standards.
Facility Analyst
Pyramid Consulting
Everett, WA
07.2022 - 01.2023
- Proved successful working within tight deadlines and a fast-paced environment.
- Proven ability to develop and implement creative solutions to complex problems.
- Worked effectively in fast-paced environments.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
Lead Intake Coordinator
Smokey Point Behavioral Hospital
Marysville, WA
04.2021 - 09.2022
- Worked with clinical and operations teams to facilitate client placement and obtain appropriate floor in hospital to maximize services for clients.
- Educated potential patients on available inpatient and outpatient services and processes available.
- Aided in training 5 administrative team members and provided constructive feedback, resulting in higher morale and increased employee retention.
Business Analyst
Kaiser Permanente
Seattle, Washington
11.2020 - 04.2021
- Evaluated business requirements for 3 research projects, leveraging information to forecast supply shortages, and procurement issues on highly use products in research community.
- Identified and managed process improvements in subzero freezers to maintain temperatures and added back up monitor system.
- Help integrate E-binder system Florence to meet FDA and project requirements, share information remotely, and operational paper cost.
Program Manager
Naval Hospital Bremerton
Bremerton, WA
08.2004 - 08.2020
- Orchestrated smooth and efficient program development by collaborating cross-functionally across departments.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Worked with subject matter experts to develop and implement mentoring programs to promote better learner experiences.
Education
MBA - Management
Colorado Technical University
Colorado Springs, CO09.2016
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO09.2014
Skills
- Leadership experience
- Thought leadership content development
- Operations leadership
- Project support
- Teamwork and Collaboration
- Training and Development
Timeline
EHS Specialist
The Boeing Company, Bca
01.2023 - Current
Facility Analyst
Pyramid Consulting
07.2022 - 01.2023
Lead Intake Coordinator
Smokey Point Behavioral Hospital
04.2021 - 09.2022
Business Analyst
Kaiser Permanente
11.2020 - 04.2021
Program Manager
Naval Hospital Bremerton
08.2004 - 08.2020
MBA - Management
Colorado Technical University
Bachelor of Science - Business Administration
Colorado Technical University
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