Overview
Work History
Education
Skills
Timeline
Generic

Lloyd Thorbourne

Chandler,AZ

Overview

24
24
years of professional experience

Work History

Bristro Manager

Cadence Senior Living
Chandler , AZ
09.2023 - 08.2024
  • Ensured compliance with all health codes and safety regulations.
  • Resolved customer complaints in a professional manner.
  • Maintained cleanliness standards throughout the bistro according to local health regulations.
  • Monitored kitchen operations during busy periods ensuring proper food quality control measures were met.
  • Managed inventory of food, beverage, and supplies to ensure efficient operations.
  • Reported to kitchen manager before start of shift to receive assigned station, daily specials and other pertinent information.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Assisted cook with prep work by cutting vegetables and preparing side dishes and salads.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Oversaw food preparation, production and presentation according to quality standards.

Driver Supervisor

Brookdale Senior Living Facility
Mesa, AZ
10.2019 - 09.2023
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Maintained professional relationships with customers by providing prompt delivery services.
  • Analyzed data from GPS tracking devices to monitor driver performance.
  • Ensured compliance with all applicable federal, state, and local laws and regulations related to safe driving practices.
  • Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
  • Participated in safety meetings to discuss best practices for accident prevention.
  • Developed effective training programs for new drivers.
  • Conducted regular vehicle inspections to ensure they were in safe operating condition.
  • Evaluated routes for efficiency and cost savings opportunities.
  • Managed maintenance and repair actions for team equipment and vehicles.
  • Inspected equipment, facilities and vehicles regularly to assess safety.
  • Enforced strict safety rules and regulations to protect workers and minimize company liability.

Flooring Installer

Self Employed Services
Chandler, AZ
10.2012 - 09.2019
  • Assisted in loading and unloading trucks with supplies needed for job sites.
  • Reviewed blueprints and drawings to determine layout of floor planks or tiles accurately.
  • Removed old flooring materials such as carpets or tiles when necessary.
  • Performed minor repairs to existing floors before installation process began.
  • Measured and cut flooring materials to fit the dimensions of each room.
  • Communicated effectively with clients regarding progress updates and potential issues.
  • Demonstrated excellent problem-solving skills when unexpected issues arose during job sites.
  • Followed safety protocols while operating power tools or hazardous materials.
  • Ensured proper alignment of boards during installation process.
  • Inspected rooms for any obstacles that could interfere with installation process.
  • Prepared surfaces for installation by cleaning and leveling them.
  • Provided advice on which type of flooring would best suit customer's needs.
  • Maintained clean work areas throughout project duration.
  • Checked finished installations for accuracy and quality assurance purposes.
  • Worked with a variety of tools including saws, hammers, drills, screwdrivers.
  • Applied adhesives to subfloors prior to laying down new flooring material.
  • Created custom cuts for around pipes or other objects in the room.
  • Evaluated work areas before planning flooring layout for different projects.
  • Formed smooth flooring foundations by installing plywood or Masonite over support structures.
  • Applied waterproofing compounds and filled cracks with materials such as plaster, putty or grouting.
  • Used various chemicals and tools to repair damaged items.

Warehouse Forklift Operator

Cardinal Health
Gilbert, AZ
10.2007 - 07.2012
  • Attended mandatory training sessions regarding safety protocols, operational procedures and new technology implementation.
  • Reported any damaged goods or errors in paperwork immediately to supervisor.
  • Operated hand-held scanners to track product movement within the warehouse environment.
  • Verified accuracy of picked items against pick list or customer order.
  • Followed established procedures for receiving, storing, rotating, picking and shipping merchandise.
  • Collaborated with team members on projects as needed.
  • Ensured that all safety procedures were followed while operating machinery.
  • Inspected incoming shipments for damage or discrepancies between the packing list and actual inventory received.
  • Packaged items securely in boxes, bags or other containers before shipping.
  • Restocked returned merchandise onto shelves as needed.
  • Utilized shrink wrap machines to secure packages prior to shipment.
  • Tracked inventory levels on a daily basis and reported discrepancies accordingly.
  • Provided assistance with special projects related to warehouse operations.
  • Assisted with loading and unloading trucks manually when necessary.
  • Maintained cleanliness of warehouse by sweeping floors and wiping down shelving units.
  • Loaded and unloaded goods from trucks using forklifts and pallet jacks.
  • Organized stockroom shelves to ensure efficient storage of products.
  • Picked items for customer orders according to order slips or verbal instructions.
  • Conducted routine maintenance checks on equipment used in the warehouse facility.
  • Pulled merchandise to fulfill orders to specification.
  • Picked products by matching numbers and product descriptions using voice audio headset.
  • Conducted inventory transactions using scanner gun.
  • Assembled customer orders from stock and placed orders on pallets for shipping department.
  • Reported damaged products or safety hazards to immediate supervisor.
  • Prepared inventory for shipment by attaching tags and labels.
  • Marked and labeled containers with accurate shipping information to prevent delays.
  • Confirmed items picked for orders by keying codes into system.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Reviewed packing slips and other documentation to properly box requested items for shipment.
  • Tracked inventories and input equipment counts into warehouse databases.
  • Weighed and measured products and materials to meet regulatory requirements.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Operated forklift and pallet jack to transport heavy loads.

Warehouse Forklift Operator

Home Depot Contractors Supply Warehouse
Phoeniex, AZ
02.2005 - 06.2007
  • Loaded and unloaded pallets of product onto trucks using a forklift.
  • Managed stock rotation ensuring that older stock is used first.
  • Assisted with shipping and receiving activities as needed.
  • Operated manual pallet jacks to move material around the warehouse.
  • Received incoming shipments and checked contents against purchase orders.
  • Organized items according to size, type, style, color, or product code.
  • Checked finished products for quality assurance before loading them onto trucks for shipment.
  • Reported any issues or discrepancies regarding product quantity or quality to supervisors immediately.
  • Followed standard operating procedures to safely stack and store materials in the warehouse.
  • Completed paperwork related to deliveries including bills of lading, packing slips.
  • Cleaned up spills or debris in work areas immediately following an incident.
  • Performed daily pre-shift inspections on forklifts and other equipment.
  • Unloaded incoming supplies and placed them into designated storage areas.
  • Processed orders by picking products from shelves within the warehouse.
  • Operated forklift to transport goods throughout warehouse.
  • Staged goods in loading dock area.
  • Organized warehouse and arranged items following procedures and safety rules.
  • Received, inspected and stocked incoming shipments.
  • Located, pulled and prepared orders.
  • Stored material by moving to appropriate area in warehouse.
  • Boxed, labeled and added shrink wrapping to items.
  • Communicated with supervisor and other warehouse staff to coordinate work.
  • Checked shipments for damaged or incorrect items.
  • Maintained yard appearance, keeping ground clean and clear.

Flooring Sales Specialist

Home Depot
Mesa, AZ
03.2000 - 02.2005
  • Organized promotional events such as special discounts or clearance sales at store location.
  • Operated cash registers accurately when processing customer purchases.
  • Coordinated delivery and installation services for flooring products.
  • Assisted customers with pricing and ordering of flooring products.
  • Maintained accurate records of customer orders, payments, and other related documents.
  • Developed long-term relationships with customers by providing excellent customer service.
  • Inspected delivered flooring material for damages or defects prior to installation.
  • Cleaned showroom area daily including vacuuming carpets, dusting shelves.
  • Provided advice on design choices, color matching, and installation techniques to customers.
  • Verified measurements for each order before placing orders with vendors.
  • Greeted customers and provided product information to assist in their selection process.
  • Researched new flooring products available in the market place for potential purchase by the store.

Education

Some College (No Degree) - Business Management

Mesa Community College
Mesa, AZ

Skills

  • Materials Handling
  • Shipment Receiving
  • Truck loading and unloading
  • Barcode scanning
  • Receiving procedures
  • OSHA training
  • Stock control
  • Forklift Operation
  • High Rack Storage
  • Safety Protocols
  • Warehouse Organization
  • Warehouse Safety
  • Order Picking
  • Order pulling and preparation
  • Storage procedures
  • Shipping and receiving
  • Pallet Jack Operation

Timeline

Bristro Manager

Cadence Senior Living
09.2023 - 08.2024

Driver Supervisor

Brookdale Senior Living Facility
10.2019 - 09.2023

Flooring Installer

Self Employed Services
10.2012 - 09.2019

Warehouse Forklift Operator

Cardinal Health
10.2007 - 07.2012

Warehouse Forklift Operator

Home Depot Contractors Supply Warehouse
02.2005 - 06.2007

Flooring Sales Specialist

Home Depot
03.2000 - 02.2005

Some College (No Degree) - Business Management

Mesa Community College

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Lloyd Thorbourne