SENIOR-LEVEL EXECUTIVE Accomplished professional with expertise and proven experience as a Senior Executive with knowledge in all facets of office procedures, office management systems, strong communication skills, excellent organizational and negotiating key accounts . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Building, Human Resources and Office Manager Assistant
Abitos , CPAs and Advisors
02.2022 - Current
Prepare paperwork and schedules for smooth new-hire onboarding process, coordinating with cross-functional departments to deliver exceptional first-day experience
Handle all administrative tasks for onboarding, new-hire orientations, and exit interviews, including data entry in human resources information systems (HRIS) and audits for accuracy and compliance
Provide dedicated and effective HR advisory service to employees that covers absence and health
Issues, conduct and capability, grievances, organizational change, and all other employee-relations matters
Be primary backup for payroll processing, updates to employee files, bonus/incentive pay, vacation /sick pay, expense reimbursements, hourly-employee validations, and benefits changes
Assist with communication, interpretation, and upkeep of employee handbook, employee directory, and organizational chart, and contribute to policy development
Assist with planning and executing all company employee and client events
Plans, schedules, assigns, and supervises personnel custodial care of large buildings, inspects work for maintenance of proper standards
Supervises and participates in preventive maintenance and maintenance of buildings
Supervises and participates with servicing, cleaning, and maintenance of mechanical equipment and systems, electrical fixtures, and other equipment
Inspects grounds, buildings, and equipment, noting need for repair and replacements and reports same
Enforces building and safety regulations
Plan and conducts preventive maintenance program; trains new employees; maintains adequate levels of janitorial and maintenance supplies; keeps records and prepares reports
Oversee and approve invoices and inspections
Executive and Personal Assistant, Building Supervisor / HR and Office Manager Assistant
Llumeyt Bakura
02.2020 - 02.2022
AbitOs , CPAs and Advisors, Coordinate and manage daily calendars
Point of contact between executives, employees, and clients
Manage general department and company phone calls
Screens calls and messages for managing partner, CEO, CFO, and administrative team
Take and Transcribe Minutes
Prepare Engagement letters for Managing Partner, CPA’s and accountants
Follow up on collecting retainers
Logging, tracking, and updating sales for managing partner via Pipedrive
Coordinate meeting with vendors and partners
Other administrative/personal duties; Event planning, personal errands, set up personal appointments and established accounts, travel planning –both international and domestic, set up medical and lab appointments, liaison between doctors and managing partner, liaison between children’s school, counselors and spouse, meal planning, etc.
Coordinate all company events
Interview candidates for Administrative positions/ Assist with set up once hired
Arranged domestic and international travel plans and itineraries
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation
Displayed absolute discretion at handling confidential information
Maintained appropriate filing of personal and professional documentation
Communicated with internal departments, vendors and contractors to discuss schedules, project requirements and upcoming appointments
Used discretion when handling confidential information
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services
Documented and distributed meeting notes to identify, analyze, and improve workflows
Kept detailed track of household and maintenance inventory and schedules
Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation
Inspected grounds, equipment and overall building to uphold safe and aesthetically pleasing standard
Executive Assistant
City National Bank of Florida
03.2016 - 02.2020
Assist in overseeing 38 team members
Manage/Approve forecasted hours, vacation, sick time & leave of absence
Coordinate candidate interviews & travel arrangements with HR
Set up all new hires – local and outside of Florida
Coordinate and manage daily calendars of EVP, SVP’s, VP’s - Corporate Banking Team
Plan appointments and large company events
Point of contact between executives, employees and clients
Manage travel arrangements/domestic and international
Manage general department phone calls and emails
Screens calls and messages for EVP
Respond promptly to manager’s inquiries
Facilitate internal communication (e.g
Distribute information, delegate and schedule presentations)
Review and recommend changes in company/department policies
Coordinate and overlook Corporate /Real Estate team events
Llumeyt Bakura
Resume, Page 3
Manage/Process Team Expenses/ Travel Expenses
Review incoming reports/ Prepare Reports
Speak fluent English and Spanish
Take and Transcribe Minutes
Other administrative/personal duties; Event planning, errands, set up personal accounts, travel planning –both
international and domestic, appointments, errands, etc.
Corporate-Client Services
Bank United, National Bank
01.2016 - 03.2016
Reported to the same EVP for City, Established cordial relationship with clients and ensure his/her confidential information is properly protected
Provide client with account status and balance/s
Address and resolve client account issues
Provide operational support for online services/platform
Suggest products beneficial to client- improve clients banking experience
Involved in processing financial transactions
Risk Management Claims Coordinator/ Legal
STEINER MANAGEMENT SERVICES
01.2013 - 01.2016
Oversaw claims and lawsuit file process, including areas of insurance, safety, employee medical debarks, and guest claims
Identify potential vulnerabilities to prevent litigation and minimize risk
Manage financial processes related to legal settlements, bonds, port agents, attorney claims, and employee claims
Review confidential employee medical reports and communicate closely with on-site physicians to determine medical status, approve medical debarks, and coordinate medical leave
Coordinate multiple projects with varying timelines in deadline-driven environment.
Call Center Agent
Home Serve USA
01.2012 - 01.2013
Communicated with customers to resolve claim issues, upsell products, and process billing
Addressed customer billing concerns, resolved equipment issues, and scheduled installations and repairs.
Education
Certificate, Business Administration -
Miami Technical Center
Miami, FL
01.2000
Legal Studies -
Nova University
Fort Lauderdale, FL
Skills
Records Maintenance
HR Strategy
Compensation and Benefits
Contract Negotiation
Building maintenance
Building inspections
Building repairs
Relationship-building
Building assessments
Languages
Spanish
Native or Bilingual
Timeline
Building, Human Resources and Office Manager Assistant
Abitos , CPAs and Advisors
02.2022 - Current
Executive and Personal Assistant, Building Supervisor / HR and Office Manager Assistant
Associate Accountant at Clifton Larson Allen (CPAs, Consultants Wealth Advisors)Associate Accountant at Clifton Larson Allen (CPAs, Consultants Wealth Advisors)