Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
Generic

Lluvia Castruita

Flagstaff,AZ

Summary

Experienced Administrative Assistant with a strong background in office management and efficiency enhancement at Multiple Builders Inc. Achieved 30% improved service delivery through project management and customer relations. Proficient in Microsoft Excel, with excellent organizational and interpersonal skills. Known for providing exceptional customer service in fast-paced environments, with attention to detail and strong decision-making abilities. Self-motivated and effective in both independent and team settings.

Overview

4
4
years of professional experience

Work History

Administrative Assistant

Multiple Builders Inc.
01.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained inventory of office supplies and placed orders.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Managed filing system, entered data and completed other clerical tasks.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
  • Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.

Education

Associate of Business Administration -

Coconino County Community College
Flagstaff, AZ
05.2025

High School Diploma -

Coconino High School
Flagstaff, AZ
05.2025

Skills

  • Meeting planning
  • Microsoft Excel, Word, Power point
  • Letter preparation
  • Contract agreement preparation
  • Payroll and Invoice Processing
  • Budgeting, and expense reporting
  • Bookkeeping
  • Quickbooks
  • Customer Relations
  • Business Correspondence
  • Project Planning and Management
  • Scheduling

Languages

Spanish
Native or Bilingual

Software

ProKitchen Online

SketchUp

Revit

SolidWorks

Timeline

Administrative Assistant

Multiple Builders Inc.
01.2021 - Current

Associate of Business Administration -

Coconino County Community College

High School Diploma -

Coconino High School
Lluvia Castruita