Lluvia Ramirez
Riverside,CA
Summary
Customer- focused hospitality and service professional with experience in high- volume restaurants, banquet's, and cafe environments, and small business operations. Skilled in guest relations, multitasking, cash handling, scheduling, and team support. Known for reliability, adaptability, and maintaining a positive guest experience in fast- paced settings..
Overview
2
2
years of professional experience
1
1
Certification
Work History
Personal Assistant
Small Business
10.2025 - Current
- Scheduled and confirmed client appointments via phone and text
- Communicated with clients regarding availability, pricing, and location
- Assisted with Instagram content posting and client outreach
- Tracked supplies and restocked tools as needed
Apple Warehouse Associate
Geodis
08.2025 - 09.2025
- Accurately picked, packed, and labeled Apple products while meeting strict quality and safety standards
- operated warehouse equipment( including scanners, pallet jacks, and related tools) to complete daily order fulfillment tasks efficiently
- maintained a clean, organized, and hazard-free workspace to support smooth warehouse operations
Banquet Server/ Starbucks Barista/ Food Runner
Double Tree Hotel By Hilton
10.2024 - 07.2025
- Adapted quickly to changing event needs, demonstrating flexibility in fast-paced settings.
- set up and broke down event spaces, ensuring proper table settings, food stations, and service areas for large events
- worked as Starbucks Barista, preparing a wide range of hot and cold beverages and handling cashier duties with accuracy
- Assisting as food runner for two on-site restaurants , delivering dishes to servers quickly and ensuring correct orders
- coordinated with kitchen and service teams to maintain smooth operations during peak dining hours
Cashier/Assistant Dog Groomer
Petsmart
08.2024 - 06.2025
- Engaged with clients to understand specific grooming needs and preferences.
- Learned and applied safe handling techniques for different dog sizes and breeds.
- Maintained a clean, sanitary grooming area and followed all PetSmart safety and animal-care standards
- assisted at front counter when needed, supporting cashier duties, scheduling, and customer service for pet parents
Server/ Lead Hostess
El Torito
08.2023 - 10.2024
- Provided exceptional customer service to enhance dining experience and ensure guest satisfaction.
- Efficiently managed food and beverage orders, maintaining smooth workflow during peak hours.
- Trained new staff on restaurant policies, menu items, and customer service protocols.
- Collaborated with kitchen staff to ensure timely delivery of high-quality meals to patrons.
Education
High School Diploma -
Beaumont High School
Beaumont, CASkills
- Detail-oriented approach
- Analytical problem-solving
- Team collaboration
- Cash handling
- Hospitality service expertise
- Safe food handling
- High volume dining
- Animal handling expertise
- Appointment scheduling
- Safety awareness
- Time management
Certification
- Food Handler Certified (CA)
- OSHA Safety Training
- Alcohol Beverage Service Training (RBS)
- POS & Cash Handling Systems Training
- Warehouse Safety & Operations Training Inventory Systems Experience
Timeline
Personal Assistant
Small Business
10.2025 - Current
Apple Warehouse Associate
Geodis
08.2025 - 09.2025
Banquet Server/ Starbucks Barista/ Food Runner
Double Tree Hotel By Hilton
10.2024 - 07.2025
Cashier/Assistant Dog Groomer
Petsmart
08.2024 - 06.2025
Server/ Lead Hostess
El Torito
08.2023 - 10.2024
High School Diploma -
Beaumont High School