Emilio Diamantini
Brookfield
Summary
Professional sales leader with strong focus on team collaboration and achieving results. Demonstrates reliability and adaptability in dynamic environments. Skilled in driving sales, managing inventory, and ensuring customer satisfaction. Known for excellent communication, leadership, and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Sales Lead Keyholder
Level 01 Video Games
03.2023 - Current
- Opened inventory boxes and restocked shelves.
- Opened and closed store by counting registers, making deposits, and storing and filing all daily paperwork.
- Trained new hires on company policies, procedures, and best practices in order to ensure a smooth onboarding process.
- Completed store opening and closing procedures.
- Addressed and resolved customer concerns promptly, fostering trust, satisfaction and loyalty among clients.
Sales Lead Keyholder
GameStop
11.2021 - 03.2023
- Opened and closed store 6 days per week by counting registers, making deposits, and storing and filing all daily paperwork.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Boosted sales performance by implementing effective sales strategies and maintaining strong customer relationships.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
Assistant Manager
Grafftopia
06.2022 - 09.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Invoked creativity within the workplace processing orders for custom artwork and personalized items.
- Store closed in September of 2022 but assisted owner in events and parties until December of 2024.
Assistant Manager
Spirit Halloween Super Store
07.2021 - 11.2021
- Maintained store integrity by delegating merchandising operations as well as processing new product to sales associates.
- Store level merchandizing of a 10,000ft store.
- Collaborating with staff to secure sales goals, resulting in $625,000 profit within 2 months.
Education
GED -
Loring Job Corps
Limestone, ME08-2019
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Cash handling accuracy
- Loss prevention
- Inventory monitoring
- Team training and development
- Bank deposits
- Alarm systems
- Reliable and responsible
Timeline
Sales Lead Keyholder
Level 01 Video Games
03.2023 - Current
Assistant Manager
Grafftopia
06.2022 - 09.2022
Sales Lead Keyholder
GameStop
11.2021 - 03.2023
Assistant Manager
Spirit Halloween Super Store
07.2021 - 11.2021
GED -
Loring Job Corps
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