Summary
Overview
Work History
Skills
Majorqualifications
References
Timeline
Hi, I’m

Lucinda Jacobs

Astoria,NY
Lucinda Jacobs

Summary

Dependable Supervisor possessing excellent communication and time management abilities. Manages office supplies, organizes correspondence and maintains liaison with sevtal other departments. Methodical and detail-oriented individual with expertise in transcribing minutes, managing calendars and filtering emails. Dedicated supervisor with experience managing administrative teams and delegating tasks to accomplish operational goals. Knowledgeable about arranging authorizations, preparing work orders and processing vouchers. Methodical and highly organized with good prioritization and planning abilities. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized and efficient house supervisor supporting corporate level officers and senior management personnel with demonstrated expertise in financial and operational leadership. Adroit professional exemplifies multidisciplinary managerial skill in process, procedure and policy improvement initiatives. Accomplished in workflow optimization techniques implementation which increase productivity, reduce labor and maintain business integrity and quality of service. Organized simultaneous office functions and direct administrative personnel to meet needs of professionals. Performance-oriented and driven with in-depth understanding of budgets, payroll and office organization needs. Skillfully coordinate resources and administrative support to keep operations smooth and boost team productivity. Proven track record of maintaining efficient office operations. Expertise in scheduling and coordinating meetings, managing travel and expense reports, and transcribing minutes. Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.

Overview

17
years of professional experience

Work History

Lucinda Jacobs

Made With Luv By Luu Catering
01.2020 - Current

Job overview

  • Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
  • Improved client satisfaction by promptly addressing concerns and providing excellent customer service.
  • Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
  • Expedited setup and breakdown of events, minimizing disruptions to client''s schedules.
  • Enhanced event success by coordinating with clients and understanding their specific catering needs.
  • Maintained high standards of food safety, consistently adhering to all health regulations and guidelines.
  • Assisted in recruitment efforts for open positions within the catering team, ensuring selection of highly skilled and motivated professionals.
  • Increased repeat business through strong relationship-building with clients and vendors.
  • Elevated guest experience by attentively addressing dietary restrictions and special requests from attendees.
  • Solicited, negotiated and booked new and repeat business through previous clients, local businesses and event management companies to maximize catering revenue and meet and exceed goals.
  • Streamlined catering operations by efficiently managing inventory and food ordering processes.
  • Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
  • Managed budgets for each event, ensuring cost-effective practices without compromising quality or customer satisfaction.
  • Delivered exceptional culinary experiences by working closely with chefs to develop innovative menus tailored to clients'' preferences.

Person Centered Care Services (PCCS)

Direct Support Professional
10.2017 - Current

Job overview

  • Assisted in day to day goals, assisted in day to day activities, kept logs of progress and productivity.

Harbor Terrace/ The Veranda Assisted Living

Front Desk/House Supervisor
10.2022 - 09.2023

Job overview

  • Reception, record keeping, direct support to building staff in their department supervisor absence, assigning daily departmental assignments, supervising and responding to the facilities needs, direct support and assistance as needed throughout the facility.

Island Shores Senior Residences

Housekeeper
01.2019 - 09.2019

Job overview

  • Made beds, cleaned bathrooms, vacuumed floors, dusted, cleaned common area.

Rab's Country Lanes

Reception
01.2017 - 09.2017

Job overview

  • Answered phones, answered questions, conducted cash transactions.

Clove Lakes Rehabilitation

Housekeeping
12.2014 - 09.2017

Job overview

  • Sweep, mop, scrub, dust, wax and polish furniture, windows, floors, walls, furnishings, equipment, and hardware
  • Clean and disinfect washrooms, laboratories, and bedrooms
  • Move equipment and furniture, remove soiled and contaminated dressings and supplies, keep bathroom supplied with paper, towels, and soap, order and distribute custodial supplies, collect and dispose of waste and garbage, maintain inventory.

HMC Cleaning Company

Janitorial Services
08.2011 - 11.2014

Job overview

  • Emptied, cleaned all waste containers and removed waste paper and garbage, vacuumed all rugs and carpeted areas in offices, lobbies and corridors, washed, cleaned and disinfected all water coolers, cleaned entry door glass inside and outside, wiped clean all office furniture and fixtures, damped wipe and polished all glass furniture tops.

ABM Janitorial

Commercial Cleaner
08.2009 - 07.2011

Job overview

  • Followed directions from supervisor to adhere to a rotation schedules of over 100 employees, provided all cleaning, vacuuming, and floor care for over 40+ floors and 250 units a day, maintain all cleaning solutions in accordance to OSHA requirements.

Skills

Leadership Qualities

Majorqualifications

  • Highly skilled in cleaning and sanitizing work area in timely fashion
  • In-depth knowledge of operating different kinds of cleaning machines
  • Particularly effective in ensuring proper usage of supplies and equipment
  • Demonstrated ability to follow all safety and personnel rules and regulations

References

Reference Upon Request

Timeline

Front Desk/House Supervisor

Harbor Terrace/ The Veranda Assisted Living
10.2022 - 09.2023

Made With Luv By Luu Catering

Lucinda Jacobs
01.2020 - Current

Housekeeper

Island Shores Senior Residences
01.2019 - 09.2019

Direct Support Professional

Person Centered Care Services (PCCS)
10.2017 - Current

Reception

Rab's Country Lanes
01.2017 - 09.2017

Housekeeping

Clove Lakes Rehabilitation
12.2014 - 09.2017

Janitorial Services

HMC Cleaning Company
08.2011 - 11.2014

Commercial Cleaner

ABM Janitorial
08.2009 - 07.2011
Lucinda Jacobs