Efficient Shift Supervisor aiming to increase value of company through excellent leadership. Proudly offers talents in communication and organization. Outgoing and energetic individual with leadership experience in many different settings.
Overview
22
22
years of professional experience
Work History
Shift Supervisor
CVS Pharmacy
10.2023 - Current
Completed store opening and closing procedures and balanced tills.
Applied security, safety, and loss prevention strategies during shifts.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Interpreted work order information and specifications to plan, schedule and complete jobs precisely.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Responded to and resolved customer questions and concerns.
Youth Advocate
School District Of Janesville
02.2012 - 10.2023
Conducted assessments to determine types of services individuals required.
Advocated on behalf of clients during meetings with school personnel and other stakeholders, ensuring proper representation of their needs.
Provided mentorship to young individuals, fostering positive relationships built on trust and open communication.
Played a vital role in shaping young minds through consistent encouragement, guidance, and advocacy on their behalf.
Connected clients with necessary resources such as tutoring services or mental health counseling for holistic well-being enhancement.
Visited clients' homes to better comprehend environment and how it affected behavior and responses to situations.
Facilitated group sessions addressing topics such as conflict resolution, self-esteem building, and decision making.
Assisted youth in setting achievable goals by providing guidance and support throughout their journey towards success.
Provided guidance and advice to over 500 youth, supporting navigation of diverse personal and social issues.
Assisted in identifying and reducing barriers to youth engagement and development.
Clerk/Delivery Driver
Casey's General Stores Inc
08.2017 - 12.2017
Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Interacted with customers by phone and in-person.
Prepared and delivered food from the kitchen in a timely manner.
Maintained food safety standards and kitchen cleanliness.
Conducted front counter customer service.
Supervisor
Rock County Youth Services Center
11.2010 - 06.2012
Oversaw daily operations of the building, ensuring positive behavior and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain building safety and organize staff and youth placements.
Enhanced communication within the team by holding briefing and debriefing meetings and encouraging open dialogue among all members.
Enforced rules and regulations to set forth expectations of youth supervision and safety.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
Enforced rules and regulations outlined in company manual to set forth staff expectations comprehensibly and consistently.
Maintained communication with various external entities including CPS, Juvenile Justice, and Law Enforcement
Administered medication
House Manager
Goshen Children's Home
11.2001 - 12.2008
Adapted quickly to last-minute changes in plans or circumstances without compromising on results.
Anticipated needs of youth by staying informed about their preferences, schedules, and priorities.
Developed and implemented new daily routine practices to promote positive behavior of youth.
Supervised residents preparing meals and handling chores and provided constructive feedback.
Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
Managed day-to-day operation of home to comply with regulations and agency standards.
Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
Conducted regular performance evaluations of staff members in order to identify areas for improvement or recognition.
Scheduled and coordinated staff meetings to discuss policies, procedures and goals.
Trained and supervised staff on proper safety protocols.
Scheduled staff shifts and oversaw payroll.
Oversaw mental health appointments including getting prescriptions filled, setup of medications and ensuring correct administration.