Lillian "Maggie" Decker

Staff Management:

• Supervised and mentored a team of [number] employees.
• Conducted regular performance evaluations and provided constructive feedback.

Cash Handling & Management:

• Managed daily cash transactions and maintained accurate records.
• Oversaw cash vault operations and reconciled discrepancies promptly.

Customer Service:

• Provided exceptional customer service to ensure a positive experience.
• Addressed customer inquiries, resolved issues, and handled escalated situations.

Operational Audits:

• Conducted regular operational audits to ensure compliance with company standards.
• Implemented corrective actions based on audit findings.

Compliance:

• Monitored and ensured compliance with industry regulations and company policies.
• Collaborated with regulatory bodies to ensure adherence to guidelines.

Processing & Issuing Payment Instruments:

• Managed the processing and issuance of payment instruments (e.g., checks, debit cards).
• Ensured accuracy and security in payment transactions.