L. Nick Crockett

• Participated in regular training sessions to remain up-to-date on industry regulations.
• Received feedback from customers on performance and reported back to supervisors accordingly.
• Provided exceptional customer service by being courteous and professional at all times.
• Maintained accurate records of daily logs, routes, and schedules.
• Ensured compliance with federal and state laws governing the operation of commercial vehicles.
• Reported any mechanical issues or safety concerns to management promptly.
• Adhered strictly to company policies regarding safety, security, and proper use of company equipment.
• Collaborated with dispatch team members to coordinate pickups and deliveries on time.
• Responsible for providing safe and timely transportation of goods to customers.

• Participated in regular safety meetings conducted by employer or regulatory agencies.
• Inspected vehicle before and after trips to ensure safe operation.
• Stayed up-to-date with changes in DOT regulations concerning hours of service compliance.
• Followed all applicable state and federal laws while driving long distances.
• Delivered goods safely and efficiently according to delivery schedule.
• Maintained communication with dispatch personnel regarding delivery updates and arrival times.
• Managed paperwork related to shipments such as manifests and bills of lading.
• Reported any mechanical problems or vehicle damage to supervisor immediately.
• Planned routes using GPS systems or maps for efficient navigation during long-distance hauls.
• Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
• Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
• Hooked and unhooked trailers from tractor and converter dollies.
• Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
• Planned efficient routes and adjusted strategies based on current weather and traffic information.
• Promoted positive customer service by delivering on-time shipments and fully resolving issues.
• Maintained ongoing communications with operations center personnel to keep teammates informed.
• Notified customers of potential late deliveries, resulting in decrease in calls to company support line.
• Worked well with dispatchers to communicate route and schedule changes.

Crockett Surgical was an independent contractor of orthopedic companies. We specialized in reconstructive surgery, trauma surgery, sports medicine, and spine surgery. In order to facilitate this large product offering, we contracted with major orthopedic manufacturers and acquired exclusive distributorships within the state of Utah. These included but were not limited to: Surgical Dynamics, Smith And Nephew, Acumed, Skeletal Dynamics, Small Bone Innovations, InterporeCross, Genesys Spine, Paragon 28, Alphatec, OrthAlign, Ossur, Synovis, and Vertebron.

• Developed strategic initiatives to increase market share and revenue growth within the state of Utah. As a result of the successful marketing and selling strategies, as of 1998 we started receiving annual accolades from Surgical Dynamics and each of our current companies for over quota achievement. This level of achievement was maintained over the course of Crockett Surgical distributorships.
• Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
• Developed and implemented a comprehensive business plans to launch each new acquired orthopedic company In the Utah territory.
• Created and managed the company's financial budgeting, inventory forecasting, and reporting systems.
• Managed day-to-day activities across multiple facilities and representatives within the organization.
• Hired and continually trained representatives to ensure surgical protocol and standards were met.
• Established policies and procedures for efficient workflow management.
• Organized events such as webinars, conferences, cadaver labs, and product inservices for hospital or office staff for promotional activities.
• Responded promptly to customer inquiries or complaints regarding products or services.
• Oversaw all aspects of operations including product development, marketing, sales, customer service and finance.
• Built relationships with hospital facilities, physician offices, and physicians in industry associations to promote brand visibility, and product knowledge.
• Identified potential partnerships to expand the reach of the business.
• Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
• Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
• Established and maintained strategic partnerships with key industry players to enhance business growth and development.
• Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
• Drove revenue by cultivating successful client relations.
• Trained physicians in standard of care practices through local, regional or national didactic and cadaveric labs and lectures.

• Confirmed proper functioning of equipment prior to use in order to avoid complications during operations.
• Provided assistance to surgeons, circulating nurses, and anesthesiologists with patient positioning, draping, and preparation of operative sites.
• Performed suturing techniques under direct supervision of a surgeon.
• Maintained sterile environment in the operating room during surgical procedures.
• Used retractors, sponges and suctioning and irrigating equipment to create unobstructed operating fields.
• Set up equipment, tools, and supplies for procedures and organize instruments as directed in surgeons' preference cards.
• Used hemostatic clamps, suture ligatures and electrocautery equipment to control bleeding.
• Organized instruments and supplies to optimize surgical team efficiency.
• Managed and maintained surgical suites by sterilizing and organizing equipment.
• Pursued numerous learning opportunities in order to continuously expand core knowledge associated with surgical and technical procedures to advance patient care.
• Exhibited confidence to work extremely well under pressure and with variety of physicians of different temperaments.
• Assisted surgeons in variety of minor and major surgical procedures.

• Worked at Utah Valley Regional Medical Center and Orem Community Hospital
• Set up trays with necessary surgical instruments according to established protocols.
• Monitored patients' physical condition during surgery and reported any changes to the surgeon or circulating nurse.
• Performed various duties such as applying dressings to incisions sites postoperatively.
• Participated in continuing education activities related to job responsibilities.
• Identified potential problems before they occurred by closely observing the sterile field and personnel involved in the procedure.
• Assisted surgeons during operative procedures by anticipating their needs and passing instruments.
• Coordinated with other healthcare professionals to develop comprehensive patient care plans.
• Provided assistance during cesarean sections, hysterectomies, orthopedic repairs, wound closure suturing techniques and other types of surgical procedures as needed.
• Assisted with scrubbing in for each case as needed.
• Maintained aseptic technique throughout the procedure.
• Demonstrated knowledge of principles of asepsis while preparing and caring for patients undergoing surgery.
• Specialized in orthopedic surgical procedures with an emphasis on trauma and joint reconstruction.

• These items are the same as the above for IHC Hospitals

• Facilitated discussion groups on topics related to faith formation and Christian living.
• Monitored progress of new converts by visiting them regularly and providing support when needed.
• Created resources for teaching Biblical principles to children and adults alike.
• Trained others in evangelism techniques using various methods such as one-on-one conversations, public speaking engagements, and online platforms.
• Prepared sermons for Sunday services based on scripture readings from the Bible.
• Conducted outreach activities such as door-to-door visits, street preaching, and distributing religious literature.
• Planned and organized workday activities.
• Met and built relationships with local leaders to boost integration in community and goal achievement.
• Coordinated with other missionaries to carry out on-site work.
• Developed lesson plans in accordance with curricula and core church beliefs.

• These Items have been previously discussed under the title of Surgical Technologist