LOARIE LUAFUTU ALOSIO
El Paso
Summary
Revenue auditor with extensive experience at American Samoa Government, specializing in audit documentation and customer relationship management. Demonstrated ability to enhance compliance and resolve discrepancies, while effectively training junior staff. Strong problem-solving skills and effective communication ensure accuracy in financial reporting and exceptional service delivery. Highly motivated with a strong work ethic, adaptability, and proven ability to master new skills quickly.
Overview
9
9
years of professional experience
Work History
REVENUE AUDITOR II
AMERICAN SAMOA GOVERNMENT
PAGO PAGO
05.2017 - 06.2025
- Audited financial records for compliance with local government regulations.
- Reviewed revenue reports to ensure accuracy and completeness of data.
- Prepared detailed audit findings and recommendations for management review.
- Collaborated with departments to clarify discrepancies in financial transactions.
- Trained junior staff on auditing procedures and regulatory requirements.
- Conducted regular follow-ups on outstanding issues identified during audits.
- Maintained accurate records of all accounts receivable transactions.
- Investigated customer complaints regarding billing errors or other discrepancies in accounts receivable transactions.
- Provided complimentary tax filing services to local residents and those filing from off-island.
Online Banking Representative
TERRITORIAL BANK OF AMERICAN SAMOA
PAGO PAGO
09.2016 - 05.2017
- Assisted customers with online banking inquiries and account management.
- Processed electronic fund transfers and payments for customer accounts.
- Educated clients on online banking features and security measures.
- Resolved technical issues related to online banking platforms efficiently.
- Collaborated with team members to enhance customer service quality.
- Managed cash drawer and balanced daily transactions.
- Handled customer complaints and resolved issues promptly.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
Education
MBA - Business Administration And Management
Ashford University
San Diego, CA05-2019
BBA - Business Administration
UNIVERSITY OF HAWAII AT HILO
Hilo, HI05-2016
Associate of Science - Accounting
AMERICAN SAMOA COMMUNITY COLLEGE
AMERICAN SAMOA 05-2013
Skills
- Customer relationship management
- Audit documentation
- Tax filing support
- Problem solving
- Attention to detail
- Team collaboration
- Effective communication
- Oral and written communications
- Software implementation
- Time management
- Proficient with Microsoft programs
- Issue resolution
References
References available upon request.
Timeline
REVENUE AUDITOR II
AMERICAN SAMOA GOVERNMENT
05.2017 - 06.2025
Online Banking Representative
TERRITORIAL BANK OF AMERICAN SAMOA
09.2016 - 05.2017
MBA - Business Administration And Management
Ashford University
BBA - Business Administration
UNIVERSITY OF HAWAII AT HILO
Associate of Science - Accounting
AMERICAN SAMOA COMMUNITY COLLEGE
Similar Profiles
MAKERITA IOSEFO-VA’AMAKERITA IOSEFO-VA’A
Grant Writer & Finance Manager at American Samoa Government – Department of Public SafetyGrant Writer & Finance Manager at American Samoa Government – Department of Public Safety
Recardo LomuRecardo Lomu
Security Officer at American Samoa GovernmentSecurity Officer at American Samoa Government
Jericho FaaaligaJericho Faaaliga
Procurement Specialist at American Samoa GovernmentProcurement Specialist at American Samoa Government
Abigail BarcenasAbigail Barcenas
Billing and Coding Associate at Quick Claimers Medical Billing and CredentialingBilling and Coding Associate at Quick Claimers Medical Billing and Credentialing
Jesus CarrilloJesus Carrillo
Assistant Manager at First Convenience Bank of TexasAssistant Manager at First Convenience Bank of Texas