Outgoing Volunteer. Skilled in point of sales and maintaining high-quality standards, consistently delivering exceptional results in fast-paced environments. Friendly people-person with vast array of knowledge on many subjects from scientific to social in nature. Basically, I know stuff as a Docent Professor.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Volunteer
Buffalo Museum of Science
08.2022 - Current
Used strong interpersonal communication skills to convey scientific knowledge to others.
Enhanced visitor experience by conducting informative and educational museum science activities.
Created educational materials to convey important information to our guests and visitors.
Merchandizer
Sam's Club
09.2016 - 04.2018
Removed damaged, out-of-code, not-in-set and discontinued items from displays.
Updated pricing and signage to complete product displays and educate customers.
Inspected merchandise for quality and arranged proper display location on floor.
Answered customer questions regarding store merchandise, department information, and pricing.
Delivery Driver
Say Cheese Pizza
09.2014 - 11.2014
Completed on-time deliveries by choosing best and most efficient routes.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Verified accuracy of all deliveries against order forms.
Answered phones in a professional manner and verified accuracy of orders to customer satisfaction.
Accurately and safely handled food production stations making accurate orders and restocking as needed.
Maintained a clean restaurant environment in both opening and closing shifts and throughout the day.
Caricature Artist
Six Flags Darien Lake
05.2014 - 09.2014
Contributed positively to event atmosphere by engaging guests with entertaining stories while creating their caricatures.
Continually honed artistic skills through regular practice sessions, staying up-to-date with industry trends and developments in technology.
Collaborated with fellow artists to exchange ideas, techniques, and constructive feedback, leading to continuous improvement in artistic abilities.
Enhanced customer satisfaction by delivering high-quality caricature drawings in a timely manner.
Delivered exceptional results under tight deadlines by prioritizing tasks and maintaining focus on project goals.
Concluded customer interaction with high quality caricature framing, and handling of cash and credit card sales.
Hotel Concierge
Grey Line Tours
07.2012 - 09.2012
Managed tour reservations, effectively handling special requests to create customized experiences tailored to individual preferences.
Maintained an up-to-date knowledge of hotel policies and procedures to quickly address guest inquiries and provide accurate information.
Collaborated with other hotel departments to resolve guest issues quickly and professionally, earning positive feedback from satisfied guests.
Volunteer
Chabot Space and Science Center
07.2007 - 06.2008
Assisted with special events and programs.
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Assisted with the Telescope Makers Workshop as a teacher helping fellow students grind and polish their own telescope mirrors.
Helped direct people to the three Telescopes for night time viewing (Rachael 20" Galilean, Leah 6" Galilean and Nelly 36" Schmidt-Cassegrain).
Education
Mathematics, Science, And Computer Tech
Stevenson High School
Stevenson, WA
06-1990
Skills
Positive outlook on life
Teamwork and collaboration
Organized problem solver
Creative Hobbyist
I can do math in my head
Computer Literate
Point of Sales experience
Guest Issue Resolver
Lost Child reuniter
Polyglot (Multilingual)
Accomplishments
Achieved knowledge conveyance by introducing Solar diorama for Solar Saturday built from Hobby Lobby!
Collaborated with team of teachers in the development of Telescope Workshop Knowledge and Skills.
Visitor Services Associate at Buffalo & Erie County Botanical Gardens SocietyVisitor Services Associate at Buffalo & Erie County Botanical Gardens Society