Partial PnL accountability for approximately $1 billion in annual revenue.
Track and analyze product performance across all lines of business and service regions, improving product growth by 37% (58k) members from 2023 to 2024.
Monitor competitors' performance to propose counterstrategies for future years. Projected savings of $310k in 2025, due to the benefit streamlining strategy in 2024.
Lead forecast capabilities: built varied membership and pricing projection models with a B/(W) average of less than 5% variance to actuals.
Manage multiple cross-functional workgroups, including Marketing and Member Services. Improved MTD service level from 27% (target ≥ 80%) in Jan 2024 to 91% in Aug 2024. YTD improved member retention by 10%.
Work closely with senior leaders (Directors and above) to review monthly financial performance and defend quarterly projection results.
Operations Intern - Supply Chain Management
LSG SkyChefs
Boston, MA
06.2022 - 09.2022
Managed day-to-day operations that include 100+ employees responsible for production of over 5000 units daily.
Allocated resources to align daily productivity levels vs PnL targets; improved Standard-to-Actual metrics by 20% year-over-year.
Boosted performance KPIs for 2 consecutive months and integrated continuous improvement strategies to enhance logistical operations.
Incorporated real-time data and analysis of operational processes to develop new IT-integrated management system.
Directed department through 2 successful audits with an average 96% completion score.
Optimized inventory overflow and production processes using CBase management system.
Tracked passive log compliance to improve food safety metrics and recorded daily logistics data according to FDA, USDA regulations.
Data Analyst Specialist
Rising Up Together
Provo, UT
03.2022 - 05.2022
Led data collection processes and constructed Excel data models to measure client engagement and organizational performance.
Redesigned survey and market research methods to deliver more informative, cost-efficient marketing and growth strategies.
Collaborated with cross-functional teams to develop effective strategies for youth programs and webpage development through data-driven visualization presentations.
Collected, tracked and reviewed data to evaluate business and consumer trends.
Associate Intern – Supply Chain
Hoang Lam Co. LTD
Ho Chi Minh city, Vietnam
05.2019 - 07.2019
Consulted teams on business proposals, and engaged in strategy consultations to set a long-term, profit-maximizing objective of 12% annual profit.
Streamlined cost structures to reduce costs by 0.5% through identifying and eliminating the main cost drivers in material pricing.
Constructed data models to monitor global stainless steel material prices based on nickel pricing, to optimize inventory supply.
Built transportation and logistics databases, including levels of product availability, delivery time prediction, and product supply chain matters, such as sourcing and distribution.
Legal Intern
YKVN Law Firm
Ho Chi Minh City, Vietnam
12.2018 - 01.2019
Provided detailed memoranda for Vietnam's labor, land, and tax laws.
Performed valuation analysis for 30+ related companies for M&A strategy development.
Lobbied with Vietnam's Ministry of Planning and Investment to draft official certifications for clients in varied industries.
Education
Bachelor of Arts - Economics And Political Science, Double Major
Boston University
Boston, MA
05.2022
Skills
Programming languages: Stata, Python, SQL
Bilingual: English and Vietnamese
Technical: Excel, Projection Modeling, Financial Analysis, Market Research, Data Analysis and Visualization, Project Management
Timeline
Product Strategy Analyst
Point32Health
03.2023 - Current
Operations Intern - Supply Chain Management
LSG SkyChefs
06.2022 - 09.2022
Data Analyst Specialist
Rising Up Together
03.2022 - 05.2022
Associate Intern – Supply Chain
Hoang Lam Co. LTD
05.2019 - 07.2019
Legal Intern
YKVN Law Firm
12.2018 - 01.2019
Bachelor of Arts - Economics And Political Science, Double Major
Senior Project Coordinator, Medical Cost Innovation & Strategy at Point32HealthSenior Project Coordinator, Medical Cost Innovation & Strategy at Point32Health