LOCHAN BENGALI
Summary
Dedicated and Detail-oriented individual with 4+ years of experience in HR Operations, Recruitment and Customer service. Masters of Business Administration in HR Management, looking to leverage this knowledge and experience into department of Human Resource.
Overview
9
9
years of professional experience
Work History
Lead Sales Associate
Radburn Liquors
05.2023 - Current
- Managing day to day operations
- Participate in hiring process of sales associate
- Assisted in training new staff members on product information for a seamless onboarding experience.
- Assist customers in finding or selecting items, providing recommendations
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
Counselor And Recruiter
Universal Education
01.2020 - 01.2023
- Assisted in recruiting counselors and teachers for IELTS coaching
- Developed and maintained relations with external recruiters to obtain referrals to qualified candidates
- Counsel students on their further studies in countries abroad
- Train students with IELTS and prepare them for Visa interviews
- Guide them with their course selection based on their current education
HR Generalist (Operation & Recruitment)
Kokilaben Dhirubhai Ambani Hospital And Medical Research
12.2017 - 11.2019
- Managed full-cycle recruiting process for multiple roles simultaneously while maintaining high-quality standards in candidate assessment and selection.
- Assist new hires in completing of enrollment forms, EPF (Employee Provident Fund) forms and handle employment verifications for background checks
- Ensure all payroll-related data (hires, terminations, pay/position changes) are submitted and processed timely.
- Manage employees' compensation claims including incident reporting, insurance, medical bill payment and on-duty hazard reporting
- Maintained detailed records of all benefits-related transactions, ensuring accurate documentation for compliance with regulatory requirements.
- Conducted performance reviews and provided feedback to managers on employee performance.
- Collaborated with managers to identify and address employee relations issues.
- Scheduled interviews for 20+ candidates for ICU Department within a given timeframe
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations
- Assisted in managing the annual Employee Service Award program and successfully organized an event for 900+ nurses on International Nurses' Day
- Worked closely with VP-HR on Administration and Food & Beverages Department Budget Planning
Representative
KCB Advertising & Marketing
08.2015 - 02.2017
- Maintain database of all the existing and new clients
- Setting up meetings with new potential clients and getting clientele for the company
- Hiring new staff and team members
- Training & guiding them about the company policy, Sales and Marketing strategies.
Education
-
Pursuing SHRM-CP Certification
MBA - Human Resources Management
SNDT University
Mumbai, Maharashtra04.2019
Bachelor of Science - Hospitality Management
SNDT University
Mumbai, Maharashtra04.2015
Skills
- Microsoft Excel
- PowerPoint
- Word
- Onboarding
- Recruiting Coordination
- Payroll
- Compensation & Benefits
- Interpersonal Communication
- Training & Performance Management
- Labor Laws & Regulatory Compliance
- Conflict resolution
- Organizational skills
- Time management/Planning
Timeline
Lead Sales Associate
Radburn Liquors
05.2023 - Current
Counselor And Recruiter
Universal Education
01.2020 - 01.2023
HR Generalist (Operation & Recruitment)
Kokilaben Dhirubhai Ambani Hospital And Medical Research
12.2017 - 11.2019
Representative
KCB Advertising & Marketing
08.2015 - 02.2017
-
Pursuing SHRM-CP Certification
MBA - Human Resources Management
SNDT University
Bachelor of Science - Hospitality Management
SNDT University
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