Lochlan Green
Spring,TX
Summary
Motivated Shift Leader enthusiastic about customer connection and helping team members exceed objectives with compassionate leadership. Talented operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Starbucks
Spring, TX
10.2020 - Current
- Generated effective play calls for specific day parts.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Inventory management techniques to optimize stock levels and minimize waste.
- Shoulder to shoulder coaching to optimize employee efficiency and morale.
Lead Caterer
Good Company BBQ
The Woodlands, TX
03.2019 - 09.2020
- Organized and managed catering staff, training, and performance evaluations.
- Directed setup of banquet tables, buffets and other food service areas.
- Oversaw food preparation activities to ensure proper safety standards were met.
- Coordinated delivery of all necessary equipment for catered events.
Manager
Denny's Restaurant
Magnolia, TX
10.2013 - 02.2019
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Analyzed customer feedback data to develop action plans for improving services offered.
- Study current staffing levels, production demands, and customer needs to develop staffing plans.
Education
High School Diploma -
Waltrip High School
Houston, TX12-2011
Some College (No Degree) -
Lonestar Community College
The Woodlands, TXSkills
- Customer-Oriented
- Safety reviews
- Schedule Management
- Inventory Control
- Labor and food cost control
- Production Management
Timeline
Shift Supervisor
Starbucks
10.2020 - Current
Lead Caterer
Good Company BBQ
03.2019 - 09.2020
Manager
Denny's Restaurant
10.2013 - 02.2019
High School Diploma -
Waltrip High School
Some College (No Degree) -
Lonestar Community College
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