Customer Service worker with experience training new employees, barista work, as well as receptionist work. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Compassionate, creative and effective Teacher with valuable experience in classroom administration, professional development and project planning. Equipped with extensive background in versatile education environments. Student-centric instructor, academic facilitator and motivational coach. Competent at performing independently or as member of teaching team. Well-versed in classroom and online technologies.
Hi, I’m
Lockne Andreoni
Chicago,United States
Summary
Overview
7
years of professional experience
Work History
Bittersweet Pastry ShopChicago, United States
Barista
07.2021 - Current
Job overview
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
Quinn Community CenterMaywood, IL
Teaching Artist
06.2017 - Current
Job overview
- Implemented innovative teaching strategies to accommodate diverse learning styles, resulting in increased engagement and understanding.
- Enhanced student comprehension by incorporating visual aids and hands-on activities in lesson plans.
- Mentored new teachers, providing guidance on effective instructional techniques and classroom management practices.
- Evaluated student performance through ongoing assessments, adjusting instruction as needed to address areas of improvement.
- Established rapport with students by maintaining open lines of communication and demonstrating genuine interest in their progress.
- Promoted creativity by offering constructive feedback on student artwork, encouraging experimentation and growth in artistic expression.
- Developed individualized education plans for students with special needs, ensuring access to appropriate resources and support.
Howard Brown HealthChicago, United States
Greeter
05.2021 - 07.2021
Job overview
- Displayed friendly, outgoing, and energetic behavior to create warm, fun atmosphere for guests.
- Maintained a clean and organized entrance area, contributing to a positive first impression for visitors.
- Answered customer questions and pointed individuals in right directions.
- Provided friendly, attentive service throughout peak times for responsive customer care.
- Assisted patrons with inquiries and directed them to appropriate departments for further assistance.
Drury Lane Theatre & EventsChicago, United States
Backstage Crew Member
11.2019 - 06.2021
Job overview
- Maintained a professional demeanor and positive attitude, fostering a collaborative working environment among crew members and cast.
- Streamlined prop organization for smoother scene transitions and minimized downtime during performances.
- Facilitated quick set changes with efficient teamwork among crew members, keeping the audience engaged throughout the performance.
Prasino Restaurant
Barista
06.2018 - 06.2021
Job overview
Improv Playhouse
Production Intern
06.2019 - 01.2020
Job overview
- Developed strong communication skills through regular interactions with supervisors, peers, and other department personnel.
- Cultivated professional relationships within the industry through networking opportunities provided during the internship.
Education
Loyola University Chicago
Bachelor's degree from Theatre/Theater
01.2019
University Overview
Lyons Township High School District 204
High School Diploma from General Studies
01.2015
University Overview
Skills
- Easily Adaptable
- Improvisation
- Teamwork
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Character Development
- Stage Management
- Audition preparation
- Movement Techniques
- Props management
Personal Information
Personal Information
Title: Customer Service RepresentativeAwards
Awards
- Eagle Scout
- Inducted Member of the Thespian Society
- Second City Grad Revue Graduate
Improv
Improv
I am a dedicated performer and team member who loves to let my passion fuel my work. I have been a part of multiple improv teams including an all-female team, a Second City Grad Revue class and an iO coached ensemble.
Timeline
Barista
Bittersweet Pastry Shop
07.2021 - Current
Greeter
Howard Brown Health
05.2021 - 07.2021
Backstage Crew Member
Drury Lane Theatre & Events
11.2019 - 06.2021
Production Intern
Improv Playhouse
06.2019 - 01.2020
Barista
Prasino Restaurant
06.2018 - 06.2021
Teaching Artist
Quinn Community Center
06.2017 - Current
Loyola University Chicago
Bachelor's degree from Theatre/Theater
Lyons Township High School District 204
High School Diploma from General Studies
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