Results-driven experience professional seeking position as Flight Attendant. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
25
25
years of professional experience
Work History
Project Coordinator/Foreman
OneConnect CIRL LlC
Lauderhill, FL
01.2012 - 07.2022
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Gathered requirements for ongoing projects and organized details for management use.
Managed over 50 customer calls per day.
Maintain superior customer service for all customers with desire to give total satisfaction always.
Resident Manager
New York Foundling Hospital
New York, NY
03.2007 - 05.2011
Coordinate/Manage residents and staff. Plan and implement staff schedule and assignments.
Ensure staff are serving clients kind and hospitable.
Managed over 30 customer calls daily.
Develop, implement and monitor residents care, performance, programs, policies and procedures while maintaining comfortable relationship with family members / relative. Ensuring that they receive ultimate customer service always.
Marketing Manager
All Nations Realty
Queens, NY
06.1995 - 08.1997
Capitalized on industry and marketplace trends to strategize marketing solutions and enhance business operations.
Organize and execute lead generation seminars in Florida cities monthly to successfully maximize participation.
Managed over 40 customer calls daily.
Give weekly presentations to prospective clients, while giving best customer service.
Cargo/Security Supervisor
Air Jamaica Airline
Kingston, Jamaica
01.1990 - 02.1995
Oversaw team of security officers and managed scheduling and performance evaluations.
Recorded incident reports with detailed accounts of occurrences.
Conducted frequent security audits to identify potential problems related to physical security, staff and passengers safety, asset protection, while giving best customer service to our passengers.
Operations Manager
Security Advisory & Management Services
Kingston, Jamaica
02.1987 - 01.1990
Devised processes to boost long-term business success and increase profit levels.
Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
Managed over 70 calls per day aiming to achieve increased business.
Training and inventory control, scheduling, admin and oversee all interior and exterior operations, while giving and maintaining exclusive customer service to all clients.
Education
No Degree - Maths, English, Civics, History, Geography, Bio
Trench Town Comprehensive High School
Trench Town, Kingston Jamaica
07.1976
Skills
Customer Service
Team Leadership/Player
Attention to Detail/Time Management
Safety skills
Responsible, Honest and Hospitable
Timeline
Project Coordinator/Foreman
OneConnect CIRL LlC
01.2012 - 07.2022
Resident Manager
New York Foundling Hospital
03.2007 - 05.2011
Marketing Manager
All Nations Realty
06.1995 - 08.1997
Cargo/Security Supervisor
Air Jamaica Airline
01.1990 - 02.1995
Operations Manager
Security Advisory & Management Services
02.1987 - 01.1990
No Degree - Maths, English, Civics, History, Geography, Bio