Lodylyn Sese
Oviedo
Summary
Dynamic Sales Manager with a proven track record at Bear River Construction, excelling in sales strategy development and client relationship management. Achieved significant revenue growth through effective negotiation and relationship building. Recognized for strong verbal communication and analytical problem-solving skills, fostering long-lasting client partnerships and enhancing customer satisfaction.
Overview
29
29
years of professional experience
Work History
Sales Manager
Bear River Construction
06.2024 - Current
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Managed key client accounts, ensuring timely follow-up and resolution of inquiries.
- Coordinated with project teams to align sales efforts with operational capabilities.
- Increased sales revenue by developing and implementing effective sales strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
Manager
Green Earth Natural Dry Cleaners
03.2019 - 04.2024
- Led daily operations to ensure efficient workflow and high-quality service delivery.
- Trained and mentored staff on best practices in garment care and customer service excellence.
- Developed standard operating procedures to improve consistency in cleaning processes and customer interactions.
- Managed inventory levels, optimizing supply chain logistics for timely availability of eco-friendly materials.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
- Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Estimator, and Installer
Flooring's Finest Inc
01.2004 - 12.2018
- Oversee daily operations to ensure high-quality garment care and customer satisfaction.
- Implement environmentally friendly cleaning processes, enhancing sustainability practices.
- Analyzed project specifications to prepare accurate cost estimates and scope of work
- Collaborated with project managers to ensure alignment of budgets with project timelines
- Developed and maintained strong relationships with vendors to enhance procurement efficiency
- Implemented cost-saving strategies that improved overall project profitability
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Conducted thorough site visits to gather essential information for precise estimates, minimizing potential change orders during construction phases.
- Installed complex systems and equipment according to specifications and safety standards.
- Conducted quality control inspections to ensure compliance with project requirements and regulations.
- Managed inventory of installation materials, minimizing waste and optimizing resource allocation.
- Operated tools, equipment, and machinery according to safety standards.
- Laid out materials and system components to prepare for installation.
- Enhanced customer satisfaction by providing timely and accurate installations.
- Implemented quality control measures during installations, ensuring that each project met or exceeded client expectations and regulatory standards.
- Collaborated with team members to ensure smooth workflow and successful project completion.
- Maintained a safe work environment by strictly adhering to safety protocols and guidelines.
- Addressed client concerns professionally, demonstrating a commitment to excellent customer service throughout the installation process.
- Developed and maintained professional relationships with customers and vendors to promote loyalty and referrals.
- Strengthened customer trust, meticulously documenting installation procedures and addressing any concerns.
- Achieved high levels of client satisfaction, carefully tailoring installation solutions to individual needs.
Private Caregiver
Self-employed
05.1996 - 11.1996
- Provided personalized care and support to clients in daily living activities.
- Assisted clients with mobility and transportation to appointments and events.
- Coordinated communication between family members and healthcare providers for optimal care.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support and companionship to patients, promoting overall wellbeing.
- Maintained a safe and clean environment, reducing the risk of infection or injury.
- Assisted with personal hygiene tasks such as bathing, grooming, and dressing for enhanced selfesteem.
- Assisted clients with daily living activities for improved quality of life.
- Provided safe mobility support to help patients move around personal and public spaces.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Managed patient medications, ensuring accurate dosages and timely administration.
- Drove patients to appointments and errands, ensuring their transportation needs were met safely and punctually.
Education
Associate of Science - Nursing
Valencia College
Orlando, FL05-2019
High School Diploma -
Ed White High School
Jacksonville, FL05-1997
Skills
- Relationship building
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Product knowledge
- Sales expertise
- Client relationship management
- Sales strategy development
- Positive and upbeat
- Analytical problem solver
Accomplishments
- Resolved product issue through consumer testing.
Honoroll
I was A-B honor roll in high school and in college
Languages
tagalog
Native or Bilingual
Spanish
Limited Working
Timeline
Sales Manager
Bear River Construction
06.2024 - Current
Manager
Green Earth Natural Dry Cleaners
03.2019 - 04.2024
Estimator, and Installer
Flooring's Finest Inc
01.2004 - 12.2018
Private Caregiver
Self-employed
05.1996 - 11.1996
Associate of Science - Nursing
Valencia College
High School Diploma -
Ed White High School