Logan Ackermann
Chatham,IL
Summary
handling, and programming skills. Proven ability to deliver excellent service, resolve customer issues efficiently, and handle transactions with accuracy and integrity. Strong problem-solving skills and technical proficiency in programming languages, enabling the development of solutions to streamline processes and improve customer satisfaction. Adaptable team player committed to providing value through a blend of interpersonal and technical expertise.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Dry Cleaner Customer Service Representative
Starcrest Cleaners
Springfield, Illinois
03.2024 - Current
- Greeted customers upon arrival and provided assistance with selecting services.
- Verified customer information such as name, address, phone number, email address.
- Answered customer inquiries regarding prices, services, store policies, procedures and promotions.
- Recorded customer transactions accurately into computer system.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Sales Associate
TJX Companies
Springfield, Illinois
06.2022 - 12.2023
- Greeted customers and provided exceptional customer service.
- Processed transactions using a point-of-sale system.
- Organized stockroom shelves according to size, color or style.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
Associate of Arts - Computer Science
Lincoln Land Community College
Springfield, IL05-2026
Skills
- Account Management
- Direct Sales
- Customer Relations
- Customer Service
- Typing Speed: 78 WPM
- Object-Oriented Programming
- Web development projects
- HTML and CSS
- Technical Support
- Software testing
- Javascript
Affiliations
- Software Development
Certification
- Osha 10 Hour safety Certification
Timeline
Dry Cleaner Customer Service Representative
Starcrest Cleaners
03.2024 - Current
Sales Associate
TJX Companies
06.2022 - 12.2023
- Osha 10 Hour safety Certification
Associate of Arts - Computer Science
Lincoln Land Community College
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