Logan Albin
Troutman,NC
Summary
To contribute my knowledge and skills towards the growth of an organization with a clear vision and learning environment, with a proficiency that offers responsibility, challenges, satisfaction and a scope for personal development.
Overview
11
11
years of professional experience
Work History
Delivery Driver
DoorDash
Charlotte , NC
11.2017 - Current
- Achieved consistently high customer scores due to exceptional service.
- Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
- Inspected vehicle before and after every trip to assess performance and maintenance requirements.
- Interacted with customers pleasantly to meet needs and drive satisfaction.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Managed records by tracking mileage, maintenance and expenses with Triplog.
Access Control Technician
Access Control Technologies, LLC
Salisbury, NC
09.2023 - 05.2024
- Installed, configured and maintained access control systems such as card readers, door locks and CCTV surveillance cameras.
- Performed troubleshooting to diagnose and resolve complex access control system issues.
- Programmed access control systems including creating new user accounts, setting privileges and modifying existing accounts.
- Conducted periodic inspections on all access control equipment to ensure proper functioning.
- Interpreted blueprints and schematics related to installation of new access control hardware components.
- Worked in high-stress environments using ladders, scaffolds and high-lift equipment as well as in confined spaces such as ducts, crawlspaces and vents.
- Achieved proper alarm operation by testing hardware, connections and signals.
- Attained skill in installation of fire alarm and control systems for commercial and residential facilities.
- Tracked material and equipment inventory, upkeep and maintenance.
- Determined appropriate tools and equipment needed to perform repairs on commercial and residential systems.
- Installed, tested and serviced alarm systems to determine correction functionality.
Installation Technician
CPI Security Systems Inc.
Charlotte, NC
10.2020 - 05.2021
- Worked with team members to install and maintain equipment.
- Repaired equipment with new parts and replaced inoperable items.
- Maintained clean tools, test equipment and work motor vehicles.
- Provided key information to customers, educating on equipment, products and services.
- Enhanced customer satisfaction ratings by efficiently resolving technical, on-site and account issues.
- Wired equipment while following safe electrical procedures to eliminate risk.
- Tested and troubleshot systems to alleviate potential issues.
- Read and comprehended technical documentation, checked measurements and reviewed site conditions to facilitate installation.
- Provided exceptional customer experiences to service recipients.
- Mounted and connected mechanical and electrical equipment according to specifications.
- Installed complete systems at new residential and business construction sites.
- Reviewed diagrams and blueprints to determine best techniques to use for job.
Land Surveyor Technician
Dewberry
Charlotte, NC
04.2018 - 02.2020
- Utilized GIS software to compile and capture resource data from various maps, following specific data set guidance to achieve optimal results.
- Used manual and robotic field surveying techniques to complete accurate work.
- Researched land information, evaluated deeds and reviewed zoning and subdivision regulations.
- Performed field surveys using Topcon and Spectra total stations.
- Requested and tracked utility locations for projects.
- Uploaded collected data to internal database for review and manipulation by quality control team.
- Analyzed aerial photographs to detect and interpret significant military, industrial or topographical data.
Wire Technician
Jason Mente LLC
Denver, NC
01.2017 - 10.2017
- Installed physical wire and cable systems for telephone, entertainment and linked home security services.
- Monitored physical cable and wire equipment for telecommunications devices to repair power supply, fiber optic and wire distribution systems or accompanying cabinets.
- Installed, set up and repaired devices and system components.
- Laid out cabling plans and ran through buildings to desired locations.
- Tested connections to verify power supplies and communication link functionality.
- Ran wires between components and to outside cable systems.
- Assembled and installed communication equipment.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Vendor Specialist
Carolina Premium Beverage
Concord, NC
05.2016 - 12.2016
- Built and removed different displays and specific products based on customer requirements and promotional needs.
- Organized store by returning merchandise to proper areas and restocked displays.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Sales and Marketing Intern
Liberty Tax Service
Mocksville, NC
08.2013 - 08.2016
- Maintained positive and professional working relationship with peers, management and support resources.
- Directed cold calling activities to offer product solutions to large and small companies and generate new customers.
- Participated in available company-sponsored training to develop and advance knowledge base and skill set.
- Identified potential markets and market segments with desired customers and gaps for optimum product demand.
- Assisted personnel with day-to-day marketing tasks and coordinating activities.
- Surveyed customers and worked with internal team to identify product needs and trends in marketplace.
- Educated customers on product features and technical details to highlight benefits.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
Education
Associate of Arts - Liberal Arts And General Studies
Mitchell Community College
Statesville, NCSkills
- Low Voltage Electricity
- Topography & Schematics
- Data Verification & Entry
- Critical & Analytical Thinking
- Customer Relationship Building Abilities
- Inventory Management
- Organizational Skills
- Software Application Practices
- Written & Verbal Communication Proficiency
- Troubleshooting and Repair Knowledge
- Time Management
- Precision and Attention to Detail
Timeline
Access Control Technician
Access Control Technologies, LLC
09.2023 - 05.2024
Installation Technician
CPI Security Systems Inc.
10.2020 - 05.2021
Land Surveyor Technician
Dewberry
04.2018 - 02.2020
Delivery Driver
DoorDash
11.2017 - Current
Wire Technician
Jason Mente LLC
01.2017 - 10.2017
Vendor Specialist
Carolina Premium Beverage
05.2016 - 12.2016
Sales and Marketing Intern
Liberty Tax Service
08.2013 - 08.2016
Associate of Arts - Liberal Arts And General Studies
Mitchell Community College