Logan Albright
Bluffton,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Gregory M. Parker Inc.
Hardeeville, SC
01.2023 - Current
- Currently work third shift and have adapted to getting the job done with little to or no sleep at times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Host
Captain Woody's Bar And Grill
Bluffton, SC
08.2022 - 07.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Lifeguard
Berkshire Hills Swim Club
Chardon, OH
06.2021 - 09.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Food Runner
Brown Barn Tavern
Chardon, Ohio
09.2021 - 05.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Delivered correct food items to tables according to order documentation.
Education
High School Diploma -
At Home in The Lowcountry
Bluffton06.2024
Skills
- Team player
- Problem-solving abilities
- Remains calm in stressful situations
- Critical Thinking
- Participated in a monthly training course to stay up to date on water rescue techniques
Basketball
I enjoy basketball and being physically active.
Timeline
Customer Service Representative
Gregory M. Parker Inc.
01.2023 - Current
Host
Captain Woody's Bar And Grill
08.2022 - 07.2023
Food Runner
Brown Barn Tavern
09.2021 - 05.2022
Lifeguard
Berkshire Hills Swim Club
06.2021 - 09.2022
High School Diploma -
At Home in The Lowcountry