Logan Bagley
Grand Rapids,MI
Summary
Experienced Salesperson with a proven track record of driving business development in Grand Rapids, MI. Implements innovative strategies to enhance customer engagement. Demonstrates exceptional skills in sales management and negotiation, resulting in substantial revenue generation and successful conversion of leads into long-term clients. Committed to leveraging expertise in quality assurance and telemarketing to achieve outstanding results. Focused on personal and team growth, continuously striving to enhance overall team performance.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Member Service Representative
Planet Fitness
08.2024 - 01.2025
- Assist members with queries, ensuring satisfaction through effective communication.
- Resolve membership issues, providing tailored solutions for enhanced member experience.
- Deliver outstanding customer service, fostering strong member relationships.
- Maintain detailed account updates, aligning with Planet Fitness standards.
- Ensure gym cleanliness, exceeding expectations for a welcoming environment.
- Fostered exceptional member relationships, efficiently resolved account issues, and maintained impeccable gym cleanliness, enhancing overall customer satisfaction.
- Meticulously updated membership accounts, provided comprehensive service information, and implemented thorough cleaning protocols to exceed hygiene standards.
- Offered empathetic support to members, addressing inquiries and concerns promptly, while ensuring a welcoming and pristine gym environment.
Canvassing Manager
Perfectly Square Exteriors
04.2024 - 08.2024
- Led canvassing division, trained team on product knowledge and presentation skills.
- Generated $100k revenue by canvassing storm damage leads.
- Developed relationship selling skills from top sales experts.
- Advised on body language and communication techniques for success.
Home Improvement Specialist - Trainer
WeatherGard Windows
01.2024 - 05.2024
- Engage homeowners, showcasing value in home improvements, generating $450k sales in 3 months.
- Communicate effectively, build rapport, leading to successful consultations.
- Distribute flyers, generate leads, achieving significant sales growth.
- Trained new representatives in effective mindset techniques, enhancing team performance and contributing to increased conversion rates in the Greater Grand Rapids area.
- Analysed homeowners' current window and roof conditions to tailor pitches, leveraging product knowledge to address specific needs and concerns.
Field Marketing Associate
System Pavers
03.2023 - 07.2023
- Led neighborhood outreach, securing top office appointment rank.
- Generated $350,000 revenue through strategic canvassing.
- Enhanced client engagement by communicating product value.
- #1 producer in office
- #1 in company for performance in June
Assistant General Manager
Dunkin'
10.2022 - 01.2023
- Coordinate tasks to enhance team efficiency and performance.
- Manage inventory to ensure optimal stock levels and presentation.
- Lead recruitment efforts to align with company objectives.
- Address performance issues to maintain high standards.
- Recognize staff achievements to foster a positive work environment.
- Implemented creative merchandising layouts, boosting product visibility and driving sales growth in a fast-paced retail environment.
- Fostered a positive work culture by recognising outstanding staff performance, leading to improved team morale and productivity.
Sales Representative - New Rep Trainer
Perfectly Square Construction
12.2021 - 02.2022
- Enhanced teaching strategies to boost sales team performance, achieving measurable results.
- Identified market opportunities, creating plans that addressed existing gaps effectively.
- Expanded sales territory through cold-calling and referrals, increasing customer base.
- Engaged customers with creative product displays, enhancing product visibility.
- Provided clear product information, improving customer satisfaction and sales.
Machine Operator/Assembler
Pridgeon and Clay Inc.
01.2021 - 07.2021
- Operate steel press ensuring quality and safety in high-speed settings.
- Conduct preventive maintenance to enhance machine efficiency.
- Inspect and adjust parts to maintain quality standards.
- Implement tool changes to optimize production processes.
- Operated steel press with precision, maintaining quality specifications and performing preventive maintenance to ensure optimal equipment performance.
- Streamlined inspection processes, significantly reducing defect rates and enhancing overall production efficiency in a fast-paced manufacturing environment.
Sales Executive
1-800 Hanson's, LLC
12.2019 - 08.2020
- Generated $400,000 revenue in 7 months, including during COVID period.
- Sold $15,000+ in products within 2 hours by recommending home improvement solutions.
- Converted over 40% of leads into contracted accounts using persuasive communication.
- Demonstrated extensive knowledge of competitor pricing in roofing, windows, siding.
- Developed effective sales presentations to secure long-term customer relationships.
Direct Marketing Representative
1-800 Hanson's, LLC
05.2019 - 12.2019
- Achieved top Direct Marketing Rep in July, ranking in top 5 among 200 reps.
- Generated 150+ appointments, leading to $320,000 projected revenue.
- Utilized effective sales techniques to address and resolve customer objections.
- Engaged with customers using open-ended questions to identify needs.
- Conducted neighborhood canvassing to establish connections with prospects.
- Drove substantial revenue growth by generating 150+ appointments, resulting in 80 confirmed demonstrations with a 40% close rate, projecting $320,000 in revenue.
- Pioneered novel approaches to customer engagement, consistently ranking in the top 5 among 200 representatives, showcasing adaptability and creative problem-solving.
Education
Entrepreneurship & Global Marketing - undefined
Careerline Tech Center
Holland, MI05.2019
High school diploma - undefined
Jenison High School
Jenison, MI06.2018
Skills
- Outside sales
- Mentoring
- Retail sales
- Strategic Planning
- Presentation skills
- Business Development
- Experienced
- Management
- Lead generation
- Supervising
- Skillful
- Inside Sales
- Quality Assurance
- Customer service
- Pricing
- Door-to-door
- Product demos
- Sales Management
- Telemarketing
- Upselling
- Negotiation
- Computer skills
- Manufacturing
- Team management
- Quality Inspection
- Leadership
- Marketing
- Cold calling
Certification
Driver's License
Accomplishments
Direct Marketing Rep of the Month - July 2019
Jenison Varsity Soccer Captain - September 2018
#1 in office for production at various employers
Timeline
Member Service Representative
Planet Fitness
08.2024 - 01.2025
Canvassing Manager
Perfectly Square Exteriors
04.2024 - 08.2024
Home Improvement Specialist - Trainer
WeatherGard Windows
01.2024 - 05.2024
Field Marketing Associate
System Pavers
03.2023 - 07.2023
Assistant General Manager
Dunkin'
10.2022 - 01.2023
Sales Representative - New Rep Trainer
Perfectly Square Construction
12.2021 - 02.2022
Machine Operator/Assembler
Pridgeon and Clay Inc.
01.2021 - 07.2021
Sales Executive
1-800 Hanson's, LLC
12.2019 - 08.2020
Direct Marketing Representative
1-800 Hanson's, LLC
05.2019 - 12.2019
Entrepreneurship & Global Marketing - undefined
Careerline Tech Center
High school diploma - undefined
Jenison High School
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