Summer Sales Associate
Aptive Environmental
- Implemented cross-selling and upselling techniques based on client interests and tastes, increasing total profits per customer.
- Offered expert product knowledge, recommending specific brands in alignment with style preferences and budgets.
- Generated new business and increased foot traffic via personal marketing and online networking.
- Organized and co-facilitated wardrobe seminars for new team members, facilitating smooth on-boarding.
- Cultivated strong customer relationships through efficient service, achieving Number% increase in repeat business.
- Maintained impressive customer feedback score of Number by proactively and reactively assisting customers with questions, concerns and purchases.
- Listened to customer needs and desires to identify and recommend optimal products.
- Prioritized helping customers over completing other routine tasks in store.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
